Purui after-sales service management system software description
This software plays a strict control and tracking role in the entire management process of the enterprise. Users can always understand the progress of customer installation and repair, the sales of goods, and the supervision of spare parts. Take business management to a higher level and better serve customers. This software has powerful functions and is easy to operate. It is currently the most suitable after-sales service software for the maintenance service industry.
Purui after-sales service management system is suitable for
Preh after-sales service management software is widely used in the sales, maintenance and after-sales service management of air conditioners, TVs, refrigerators, washing machines, small household appliances, computers, digital equipment, mobile phones and other enterprises. This software is easy to operate and has a beautiful interface. It is specially designed for enterprise after-sales service management. Scientific management methods will bring you unlimited benefits, and Bridgelux after-sales management software will be your best choice.
Features of Purui after-sales service management system
1. Navigation interface:
The system adopts the operation method of paging tabs and quick navigation buttons, and supports free switching of multiple windows, which greatly improves the operational convenience of the software.
2. Efficient and powerful query statistics:
The system provides a variety of query methods to help you quickly find the information you need, saving you worry and effort; 3. Stable and secure database:
The system uses Microsoft’s SQL SERVER database, which is safe, stable and fast.
4. Multi-environment operation:
The system supports both stand-alone use and local area network use, as well as use on the Internet.
5. Flexible printing function:
Users can set multiple printing formats for the same function. For example, the work order formats of different manufacturers may be different. In this case, multiple formats can be created, and different formats can be selected for printing according to different manufacturers. It is convenient and fast; at the same time, the system supports user-defined printing formats, which is very flexible.
6. Incoming call and recording functions:
After the system is connected to the call recording box, the user's relevant information and historical maintenance records will automatically pop up when the user calls, which can simplify information entry and understand the user's previous maintenance status. Call logs with users can also be recorded.
7. SMS function:
The system sends text messages through the serial port SMS mode. It can send single or group text messages to customers or employees, and can send dispatch text messages to installation and maintenance personnel.
8. After-sales management:
Including management from order receiving, dispatching, completion, return visits, and settlement. You can query the receipt orders for any period of time, query the orders for scheduled work that has not been dispatched, count the commissions of installation and maintenance workers, count the gross profit of maintenance, check customer satisfaction, and support the batch import of work orders.
9. Maintenance parts management:
Including the collection of accessories, conversion from use to consumption, and return of use. The collection status can be collected according to maintenance workers and items, such as how much has been received, how much has been used, how much has been returned, and how much is left, so as to accurately grasp the use of accessories, arrange inventory reasonably, and reduce unnecessary losses.
10. Old parts management:
Mainly to manage the old parts replaced by repairs, and the storage status of old parts can be counted according to maintenance workers and items.
11. Inventory management:
Including other inbound and outbound management, inventory allocation, inventory, price adjustment, etc.
12. Account management:
Including other income and expenses and related query statistics tables.
13. Others:
The system supports batch import of accessory information, reducing the workload of manual entry. The software has powerful permission management functions and can assign different permissions to different operators.
Bridgelux after-sales service management system update log
1: Brand new interface, refreshing, simple and efficient
2: Performance is getting better and better
Huajun editor recommends:
What? I haven’t used the Preh after-sales service management system yet. Do you know that all your good friends are using it? Come and download it. The editor has also prepared for youIC card management system,Jiutian customer relationship management system,Free customer management system,Xingde Auto Repair Management Software,Delivery note printing
Useful
Useful
Useful