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Software features
Multi-platform support: Express Assistant supports multiple mainstream e-commerce platforms such as Taobao, Pinduoduo, Douyin, and Kuaishou to achieve unified management of cross-platform orders.
Efficient and fast: The system supports automatic synchronization of orders across all channels. Whether it is order synchronization, batch ordering or logistics return, it can be completed in one stop, with a daily processing capacity of up to 5 million orders.
Cost savings: Multiple stores can share one express account, effectively reducing express delivery costs. At the same time, the system provides a flexible subscription model. The basic version can cover the entire process of ordering, inventory, and after-sales, and the cost is only 1/3 of other products.
Intelligent management: Express Assistant ERP is equipped with AI intelligent product management technology, which can automatically integrate multi-platform product information and intelligently generate standardized product files, greatly reducing manual entry time.
High ease of use: The software follows the simple order interface design, with drag-and-drop operation and rich tutorials, so novices can get started quickly. It also provides 7*18 hours online answering and software guidance services.
Software function
Batch printing: supports printing 500-1000 orders at a time on a single page, compatible with all electronic and paper forms, improving order efficiency.
Order management: Supports viewing, recharging, and managing merchant order number sharing and usage, and provides flexible freight template settings and multiple settlement modes to facilitate reconciliation.
Inventory management: Provides AI intelligent product management technology, automatically integrates product information from multiple platforms, generates purchasing recommendations, and improves inventory turnover rate.
After-sales processing: Support efficient processing of after-sales scanning and provide a complete return and exchange process.
Multi-store management: Supports linked orders from multiple stores, switches stores on different platforms with one click, and achieves unified management.
Cloud printing: Supports Bluetooth printers to quickly print bill information, one-click copy of recipient information to intelligently identify orders, and supports batch and unpacking printing.
Open platform: Through the open platform API interface, the order information of the mall is automatically pushed to the express assistant to realize one-stop express delivery order printing, tracking number return and other functions.
Permission control: Flexibly allocate different permissions according to employees' positions and work needs to ensure smooth work.
Customer management: Manage customer account information at any time, support independent recharge of order numbers around the clock, and reduce communication costs.
FAQ
Login and account issues:
Problem description: Unable to log in to the Express Assistant software, or an abnormal account is displayed after logging in.
Solution: Make sure the account number and password entered are correct, and check whether the network connection is normal. If the account is abnormal, it may be that the account has been stolen or there is a security risk. It is recommended to contact customer service in time to recover the account or reset the password.
Express Assistant update log:
Working day and night just so you can be happier
Mummy, Mummy, coax~all the bugs are gone!
Huajun editor recommends:
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