Basic introduction
Yichefu is a "software + operation" company focusing on the automotive aftermarket. YiChefu SCRM takes the vertical WeChat application of automobile beauty and maintenance as the entry point, and uses cloud computing and big data technology to efficiently support the precision marketing, customer management, employee collaboration, and decision support of automobile service stores, automobile aftermarket service providers, and automobile manufacturers. and other most basic and key business elements. At the same time, it helps car beauty and repair shops connect with customers, strengthen customer relationships, improve efficiency, reduce costs, and realize the comprehensive Internetization of car beauty and repair shop management and customer services.
Bitauto Scrm system serves 16,000+ car service stores. Among them, the number of active stores reaches more than 80%, and the monthly turnover of a single store is nearly one million, which is a remarkable achievement. As a top mobile Internet operating company focusing on automobile aftermarket services, Yichefu, a subsidiary of Shenzhen Yilite New Media Co., Ltd., has grasped the pain points and launched a number of products with car beauty shops and repair shops as the core, and radiated to automobile aftermarket services. Multiple market segments. BitChef has launched multiple products including BitChev smart marketing, BitChev mobile management, BitChev micro mall, BitChev supplier, BitChev operation, BitChev micro school, etc. to help car owners, stores, and upstream Manufacturers build a good communication bridge.
Software features
1. Marketing report - it is clear at a glance whether you earn more or less.
2. Performance improvement—a versatile tool, so you don’t have to worry about performance.
3. Efficient management - simple and convenient, easy to manage stores
Function introduction
Yichefu SCRM car beauty management system is mainly divided into eight modules. Member center, WeChat mall, inventory management, data center, store management, financial management, marketing management, billing and cashiering.
1. Member management
The membership management module includes car owner membership management, membership card application, membership card management, membership card recharge and consumption records, membership points, points mall, member discounts...
Using WeChat membership cards, members can check membership card points, balances, and consumption records through WeChat. Create transparent consumption and avoid the loss of members caused by customers' distrust of us.
The system can set two prices, the membership price and the original price, to stimulate customers to become their own members and bind consumption.
Recharge to earn points, which can be redeemed for gifts, thereby enhancing customer loyalty.
2. Inventory management
The inventory management module includes a complete purchase, sale and inventory system such as inventory inquiry, purchase and warehousing, outbound management, returns management, inventory counting, supplier management, and parts library management. Billing is associated with inventory, and outbound orders are automatically generated after billing, eliminating the need for repeated operations.
3. Data Center
The data center module includes business daily reports, business flow, store performance statistics, accessories profit statistics, work order profit statistics, project consumption statistics, service vehicle statistics, employee performance statistics, employee construction details, and employee sales details. Earn more and earn less, it is clear at a glance.
4. Financial Management
The data center module includes capital income, capital expenditure, accounts receivable, and pending account management.
5. Marketing Center
The marketing center module includes first-time attention gifts, WeChat card and coupon management, WeChat sending, SMS sending, WeChat fans, WeChat messages, WeChat promotion, and WeChat official website.
For the first time, focus on sending coupons to attract new customers to the store to enjoy discounts and solve the problem of attracting customers. Use the coupon function to achieve the effect of rapid fission in the number of customers.
By manually sending discount cards and coupons, you can conduct precise marketing to car owner members and actively lose customers.
Merchants can send customers notifications of successful consumption, successful recharge, notification of completion of car pickup, notification of successful reservation, notification of successful order placement, service status reminder, etc. Various WeChat reminders make customer consumption more transparent and improve customer experience.
6. WeChat Mall
The WeChat mall module includes product management, product template management, order management, comment management, and personalized mall homepage.
Mobile phone users can instantly browse products online, purchase online, and pay online. It is conducive to WeChat marketing and circle of friends marketing, attracting friends and friends of friends to the store, so you don’t have to worry about the number of customers coming to the store.
7. Store management
The store management module includes store management, employee management, service project management, employee commission management, WeChat public account management, and car owner care. You can set project commissions for employees so that they can get more for their hard work and improve their motivation.
Through care, reminders or suggestions, the company ultimately interacts with customers. Enhance customer loyalty to products and companies, enabling customers to repeatedly purchase the company's products and services
8. Billing and cashiering
Beauty billing, maintenance billing, boutique sales inquiry, billing management. The account is bound to the store employee's WeChat account, and the authority and responsibility are assigned to each person, so there is no need to worry about password leakage. Billing and settlement supports deductions from vouchers and service coupons, making accounting more convenient and faster.
it works
it works
it works