Highlights of Wangdian Assistant
Supports one-click synchronization of orders from mainstream e-commerce platforms such as Taobao, JD.com, Pinduoduo, and Douyin, automatically merges and splits, and intelligently allocates shipping warehouses.
Synchronize inventory data across platforms in real time, set inventory thresholds (such as safety stock, slow-selling warning lines), and automatically trigger replenishment reminders or removal instructions.
Automatically divide customer levels based on the RFM model (latest consumption, consumption frequency, consumption amount), and provide personalized coupons and SMS/email reach strategies.
Features of Wangdian Assistant
Provides real-time data dashboard, covering core indicators such as sales, conversion rate, customer unit price, customer complaint rate, etc., and supports custom report export.
Support custom workflows (such as automatic order marking, automatic after-sales review, automatic evaluation reply) to reduce repetitive operations.
Small and medium-sized businesses: quickly establish a standardized operation system at low cost to avoid operational loopholes caused by lack of experience.
Multi-platform merchants: Solve the problem of cross-platform data fragmentation and realize "one backend manages the entire network".
Brand merchants: Optimize the supply chain through data precipitation to provide decision-making basis for product iteration.
Wangdian assistant function
Reduced labor costs: A store that handles an average of 500 orders per day can reduce its customer service manpower by 2.
Rule flexibility: Rules can be adjusted at any time according to business changes (such as giving priority to urgent orders during major sales).
Decision support: Quickly locate operational problems (such as the reasons for the decline in traffic of a certain channel) through year-on-year/month-on-month analysis and comparison of competing product data.
Abnormal warning: Automatically mark abnormal data (such as a sudden increase in refund rate) and push it to the person in charge’s mobile phone.
Increased repurchase rate: Exclusive activities are launched for high-value customers, and the repurchase rate increases by 25%; targeted recall of lost customers, the recall rate reaches 12%.
Marketing ROI optimization: Automatically screen high-conversion channels through A/B testing, reducing marketing costs by 30%.
Improved inventory turnover rate: Through the historical sales forecast model, the out-of-stock rate was reduced to less than 2%, and the proportion of unsalable products was reduced by 15%.
Risk prevention and control: Avoid fines and customer complaints caused by overselling, while reducing capital occupation.
Efficiency improvement: Reduce the time for manual platform switching and increase order processing efficiency by more than 60%.
Accurate matching: Automatically recommend the optimal delivery strategy (such as direct delivery from regional warehouses) based on SKU inventory and logistics timeliness.
Wangdian Assistant FAQ
"Which e-commerce platforms does Wangdian Assistant support?"
Coverage: Taobao/Tmall, JD.com, Pinduoduo, Douyin, Kuaishou, Xiaohongshu, Vipshop, independent stations (Shopify/Youzan, etc.), Amazon (cross-border) and other 20+ mainstream platforms, and continues to add new connections.
Adaptation scenarios:
Multi-platform stores need to manage orders and inventory in a unified manner (such as operating Taobao and Douyin stores at the same time);
Cross-border merchants need to synchronize domestic and foreign platform data (such as Amazon FBA and domestic warehouse inventory linkage).
"How to quickly get started with automated processes?"
Steps to dismantle:
Define the goal: clarify the scenarios that need to be automated (such as "automatically mark when the order note contains 'gift'");
Configure rules: Select trigger conditions (order note keywords), execution actions (add tags), and priorities (high-priority orders are processed first) in the [Automation Engine];
Test verification: Test the accuracy of the process by simulating orders, and adjust the rules before officially launching it.
Case reference: A maternal and infant brand reduced the time for processing after-sales work orders from 2 hours to 15 minutes through automated processes.
Wangdian Assistant update log:
1. Modify user-submitted bugs
2.Add new features
Huajun editor recommends:
As a commercial trade software that is continuously updated and iterated, Wangdian Assistant has been transformed in version updates again and again to better meet user needs and bring users a very high user experience. The editor of Huajun Software Park recommends that everyone download and use it. In addition, there areYiba purchase, sale and inventory management software stand-alone version,Export tax rebate declaration system for production enterprises,Shaanxi Coal Trading Center Trading Client,Meiping Member Management System,Haofangtong ERP Elite EditionRelated software is also pretty good and can be downloaded and used.
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