Highlights of 1688 Merchant Workbench
One-stop customer service workbench: Merchants can quickly view and respond to buyers' purchase intention information here, thereby effectively promoting the conversion of inquiry opportunities.
Detailed inquiry data analysis: The software provides inquiry data analysis in different dimensions such as daily, weekly, and monthly, including key indicators such as the number of inquiry buyers, inquiry conversion rate, and response rate, helping merchants accurately evaluate service effects and guide subsequent improvements.
Features of 1688 Merchant Workbench
Brand-new customer service panel: Provides buyer member portraits, visit footprints and other information to help merchants gain a deeper understanding of buyer needs.
Coupon invitations and group operations: Enhance buyer stickiness and increase conversion rate by issuing coupons and organizing group activities.
1688 Merchant Workbench Functions
Product management:
Merchants can easily manage product information in the store in this function, including product placement and removal, price adjustment, inventory management, etc.
Order processing:
View and process buyer orders in real time, including order confirmation, shipment, refund and other operations to ensure the smooth progress of the transaction process.
Data analysis:
Want Want Inquiry Data Analysis: In-depth analysis of buyers’ inquiry behavior to provide merchants with accurate data support.
Other data analysis tools: It may also include analysis of sales data, traffic data, customer behavior data and other dimensions to help merchants fully understand store operations.
1688 Merchant Workbench Frequently Asked Questions
How to modify store information?
Find the "Store Management" function module in the merchant workbench.
Select the "Store Information" option and modify the store name, contact information, company profile and other information according to the prompts.
Submit the modification and wait for the platform to review and approve it.
1688 merchant workbench update log:
1. Fixed other bugs;
2. Optimized software compatibility.
Huajun editor recommends:
1688 Merchant Workbench can help you solve many problems. I believe that as long as you dare to use it, you will definitely fall in love with it. I also recommend it to you.Yiba purchase, sale and inventory management software stand-alone version,Export tax rebate declaration system for production enterprises,Shaanxi Coal Trading Center Trading Client,Meiping Member Management System,General computer quotation system





















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