Customer service treasure software function
In order to solve the daily work of customer service, customer service needs to answer a large number of the same questions. The repeated recovery is large, the typing is slow and hard.
You only need to put the customer often ask the high -quality reply in the customer service treasure, and then send it to the other party quickly, and the reply speed is greatly improved.
And the same set of high -quality words can share real -time synchronization and roaming by multiple people. The communication skills of the entire customer service team uniformly improve the conversion rate of order
Customer service treasure software advantage
[Fast installation, easy to use]
Install quickly in 1 minute, learn to use in 2 minutes, and fall in love with customer service treasure in 3 minutes
[Data multi -layer encryption guarantee safety]
The multi -layer encryption system we develop independently ensures your data security.
[Reasonable authority design]
The authority design of multiple administrators and ordinary customer service numbers, separation of authority is more reasonable.
[Talking information can be imported and exported]
User logging in the user management background can be freely introduced and exported, easy to use.
[Easy to use user management background]
We also adopt humanized design without common management background, which is simple and smooth.
[Continuous compatibility with more chat software]
You can tell us which chat tools you need to compat with, we will add it in time.
[Continuous development of more good functions]
Continuously developing more easy to use and practical functions to make customer service easier to work.
Customer service treasure software characteristics
[Company talk, all sharing]
Share a set of high -quality words, unified high standards, and improve the overall conversion rate of the team
[Unified high standards of words and techniques, improve transaction conversion rate]
High standards, unification, and eventually the communication skills of each customer service are aligned with the best. The transaction conversion rate can be significantly improved.
[Group talk, specify sharing]
Specify the customer service sharing skills, you can build multiple groups, and the division of labor is clear and easy to manage.
[Private words, exclusive personal]
It shows that only the self -discipline can be used, and others cannot watch it.
[Word Cloud Storage, use everywhere]
Customer service treasure uses an account+work number+password login to support computer/mobile phone, talked in real time roaming
Customer service treasure installation step
1. Download the customer service treasure in the Huajun Software Park and decompress it into the current folder. Click the KefubaSetup_v2.0.13.exe application in it to enter the installation wizard interface and then click Next.
2. Select the software installation position interface. The editor of Hua Jun suggested that users install it in the D drive, and select the installation location to click Next.
3. The installation of customer service treasure is over, just click to complete.
How to use customer service treasure
1. Enter the software login interface, enter the required account, click on the security login;
2. Enter the interface of the registered account, support the input of related information, and register according to the prompts;
3. After the registration is successful, you can click to return to login;
4. After the login is successful, you can check the content of the public dialect interface;
5. The setting interface includes start -up, automatic login, display search bar, double -click to send directors;
Frequently Asked Questions of Customer Service
Q: How to uninstall customer service treasure?
Answer: Method 1: Install and open the computer housekeeper software, choose to enter the software management option, click the uninstallation option, find the customer service treasure in the list, click to uninstall it
Method two: Install and open360 software stewardFind the customer service treasure in the list of the uninstalled option, click to uninstall it
Similar software comparison
Good customer serviceIt is a software specially written for customer service staff, which can quickly open the set program, the website and notes. Can quickly reply to the common chat software on the market to save your work saving time and energy.
53KF customer service system clientThe official version is an online customer service software with a communication category. The 53KF customer service system client collects instant messaging, visitor monitoring, and traffic statistics. It has excellent consulting conversion rates, rear customers, OA data sharing, and real -time monitoring of visitors. The 53KF customer service system client can also achieve perfect docking with the WeChat platform.
Xiaobian of Hua Jun:
Customer service treasure can solve some repeated problems. It can be compatible with mainstream chat software, which can effectively improve the quality and speed of customer service recovery. Customer Service Bao is a high -performance software that meets everyone's requirements and has absolutely praised software. I hope everyone will come to download!
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