Business call system

Business Caller is a combination of software and hardware, integrating caller ID, customer relationship management, recording, playback and other functions, telephone call center, voice navigation and other types and versions of the incoming call management system. It is a multi-functional service software designed for companies with many calls and a large number of customers every day.

When a customer calls, the software will automatically detect the caller number and pop up the customer information. The system also has call content entry and historical call management. The deluxe version includes all the functional modules of the standard version. The call management function requires hardware support. It is very suitable for bottled water stores, gas distribution points, car repair shops, beauty shops, airline ticket sales, catering, travel agencies, fitness clubs, logistics and other service industries. It is a good helper for enterprise business management. When there is no hardware equipment, it can be used as a customer relationship management system.

The Business Caller ID customer management system integrates computer and telephone functions. Customer management software and call receivers are installed on the computer. When a customer calls, the computer will query the customer information in the database, and when the phone rings for the second time, a prompt box will pop up in the lower right corner of the computer screen, allowing you to The customer will be surprised when you can call out the customer's name as soon as you answer the phone. At the same time, the business records, service feedback and call records related to the customer are also displayed at the same time. I believe that the software will greatly help you improve your work efficiency and customer satisfaction will also be greatly improved.