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Software function
Order management:
Psychological counselors can easily manage and track consultation orders to improve work efficiency.
The simple order management system allows psychological counselors to view and process order status at any time.
Instant communication:
Provide a safe and reliable communication platform to ensure the security and privacy protection of consultation-related information.
Psychological counselors can respond to consultation messages anytime and anywhere, allowing users to get timely help and support in emergencies.
Personalized service:
It is customized according to the needs of psychological counselors and provides functions and services that better meet the needs of users.
Psychological counselors can accumulate word-of-mouth through personal information display, reply to concerns, etc., enhance personal popularity, and attract more fans' attention.
Diversified services:
Provide psychological lectures, audio and video consultation, psychological FM radio and other forms of consulting services to meet the needs of different users.
Psychological counselors can choose to participate in corresponding services based on their expertise and interests to enrich their work content and form.
FAQ
Consultant matching problem
Problem description: Users may feel that the matched consultant is not professional enough or does not meet their needs.
Solution: When selecting a consultant, users can view information such as the consultant's qualifications, experience, and user reviews to more accurately understand the consultant's professional level and service quality. At the same time, the software also provides filtering and recommendation functions to help users find more suitable consultants.
Consultation process issues
Problem description: During the consultation process, users may encounter problems such as communication barriers, poor consultation results, or poor attitude of the consultant.
Solution: Users can fully communicate with consultants before consultation to clarify consultation goals and expectations. During the consultation process, maintain an open and positive attitude and work with the counselor to solve problems. If the consultation effect is not good or the consultant's attitude is not good, users can promptly provide feedback to the software customer service and seek help from other consultants.
Update log of Yidianling Psychological Counselor:
Working day and night just so you can be happier
Mummy, Mummy, coax~all the bugs are gone!
Huajun editor recommends:
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