1. Before customers return visits, it is necessary to segment the customers.
2. After determining the customer category, you can better satisfy the customer by clarifying the customer's needs.
3. Customer return visits come in different forms, such as telephone return visits, email return visits, and face-to-face return visits.
4. During the customer return visit, it is necessary to understand the customer’s dissatisfaction in using the product and find out the problems.
1: Quick sum and average
If you want to directly know the sum or average of certain numbers, just select those numbers to find out. After selection, summation, average, and count will be displayed in the bottom status bar.
2: Format brush
The use of Format Painter is very simple. Just click on Format Painter, then select the format you want to copy, and finally select the cells you want to modify. You can modify it in batches.
3: Conditional summation
Use the SUMIF function to calculate the total score of a class:
=SUMIF(D2:D5,F2,C2:C5)
4: SUMIF usage is:
=SUMIF(condition area, specified summation condition, summation area)
In layman’s terms, it can be described as:
If the class in the D2:D5 area is equal to the "first class" of the F2 cell, sum the corresponding area of the C2:C5 cell.
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