1. Introduction to voice group calling system
The voice group calling system uses advanced database technology and computer voice technology, with complete functions, simple operation, and good scalability. The system adopts the most advanced telephone multi-line voice processing technology in the world, with reliable performance and advanced functions. Especially in terms of telephone signaling processing and voice processing, it is unmatched by other voice products. The company has hundreds of digital circuits and multiple lines. The ability to process voice at the same time, and the capacity can be expanded according to user requirements.
The automatic voice notification system not only provides powerful data import functions, but also can directly access your existing database system, automatically extracting phone numbers from your database to make group voice calls to users.
This system supports two file import formats, EXCEL and TXT. The number data can be automatically imported into the database according to the file format provided by the customer, and the voice call function can be automatically implemented by the program. The system's powerful query and statistics function allows customers to know data such as missed calls, successful calls, and failed notifications at any time.
The voice group calling system is simple to operate, safe, reliable and practical, and can be widely used in government, telecommunications, electric power, water, gas, real estate, public security bureaus, insurance, advertising, clubs and other industries.
2. Characteristics of voice group calling system
1. The system can make voice calls to fixed lines, mobile phones, and wireless fixed lines at any time.
2. Automatic voice prompts, with a good graphical user interface, convenient and concise, easy to learn and use.
3. Save labor costs, accurately convey product information to customers, and let users in need take the initiative to find you.
4. Record the entire call process and provide detailed call reports.
3. Voice group call application areas
1. Industry applications of telemarketing, direct sales, and product promotion:
No more hiring a large number of telemarketers, no longer paying high human resources costs and phone calls, and you can lock in potential customers instantly. Use voice outbound direct advertising media to deliver your business information directly to your customers' ears in a beautiful voice. The sweet voice call mode and novel charging mode make customers feel more friendly after being surprised, avoiding the possibility of users actively hanging up to refuse; highlighting your product image and the extraordinary strength of your company. Real-time tracking and analysis of user listening behavior through outbound call records can automatically lock in potential customers for you, allowing you to truly get twice the result with half the effort and easily capture customers.
2. Applicable enterprises: Customers from all walks of life with marketing needs (such as tourism industry, ticketing industry, training industry, logistics industry, market research industry, etc.) can use it, especially companies that use telemarketing as their main promotion method. More suitable for use!
3. Industry applications in telecommunications, electricity, water and gas:
The collection of arrears and the latest discount notifications make the service more humane and concrete, increase customer satisfaction, greatly reduce the cost of phone calls and labor costs, and everything can be achieved with ease!
Automatic call, use user-defined prompt voice to dial the selected number. Play the voice, and after detecting that the other party picks up the phone, play the prompt voice!
If used for payment collection services, the system will synthesize the current user's voice for the amount owed in real time, and then play the entire sentence of "greeting voice - amount owed - payment reminder".
If it is used for a satisfaction survey, the system will play questions after the other party picks up the phone and waits for a response. The survey content mainly focuses on the service quality of the operating company, staff work attitude, waiting time limit, business acceptance of business premises, service quality of window personnel, and products. Indicators include quality, implementation of tariff standards, convenience of delivery fees, fault repair time limits, customer service hotlines, complaint handling and inquiry services. The user can choose the response button to answer, for example: press 1 for very satisfied, press 3 for satisfied, press 3 for basic satisfaction, press 4 for dissatisfied, and press 5 for very dissatisfied. The system collects user response results and saves them for statistical analysis.
4. Suitable for enterprises: telecommunications enterprises, water companies, gas companies, electric power departments and other public utility window service enterprises!
5. Industry applications for new product launches, new store openings, and service reminders:
New product launches, new store openings, and customer guidance for new services all require calling on as many customers as possible. Voice outbound voice direct advertising, the call advertisement is made into a richly emotional and beautiful voice, and the voice information is broadcast to the target consumer group for product promotion, so that every target customer can hear your call. Achieve "1-to-1" direct brand communication, let your customers feel your difference, and make you popular when new products are launched, new stores are opened, and new services are launched!
6. Suitable for enterprises: chain operation enterprises, clubs, insurance industry (new insurance types released), reservation centers (booking centers, food ordering secretaries, etc.), securities industry (new market releases) and other industrial enterprises!
7. Industry applications for holiday blessings, holiday promotions, and customer greetings:
Blessings and greetings between relatives and friends during festivals are a deep-rooted millennium tradition. This is also a way for businesses and enterprises to enhance customer feelings (such as the company's holiday thanks and blessings to customers) and enhance corporate unity and cohesion (such as the holiday greetings from corporate bosses to employees). And a good time for holiday promotions (such as holiday promotions for customers by shopping malls, supermarkets and other companies). Through the direct voice message of "Holiday Blessings", convey your holiday wishes and greetings to them in a friendly and beautiful voice, so that they can feel your intimacy and uniqueness while being surprised.
8. Suitable for enterprises: enterprises that focus on customer communication (finance, securities, real estate and other industries), enterprises that focus on the company's corporate image, and all users engaged in service industries!
Industry applications of membership calling and customer notification:
Membership-based marketing companies in supermarkets, stores, various clubs, and chain organizations need to inform all members immediately of product promotions, theme events, and discount news. By using outbound voice calls, this information can be recorded into a friendly and beautiful member calling voice and delivered to every member's ears instantly. Surprise customers and promote repeat consumption; enhance customer dependence; and demonstrate the extraordinary strength of the company.
9. Applicable enterprises: membership-based marketing enterprises in supermarkets, stores, various clubs, car stores and chain organizations!
10. Industry applications for exhibition marketing and meeting reminders:
Pre-meeting promotion, guest invitations; pre-meeting time and location reminders, meeting content briefings, in-meeting schedules and temporary notices, post-meeting greetings and thanks, all of the above are crucial to the successful holding of exhibitions and conferences. Using voice outbound calls and producing summoning prompts will ensure the smooth progress of the event and make guests feel the enthusiasm and strength of the organizer. Voice naming and investment promotion will also become a new profit point for the exhibition organizer.
