Repeat customer food court management system

Scope of application: Large and medium-sized food courts, food cities, food streets, corporate canteens, school canteens, etc.

Industry background

The concept of food courts was first introduced in department stores and has now become one of the necessary supporting facilities in many large-scale commercial projects. Due to the rich variety of food, casual dining formats and warm atmosphere in food courts, it can not only satisfy many fashionable men and women, The demand for dining among company white-collar workers also avoids the problem of "difficult to agree with everyone" in the catering industry. In recent years, food courts have mushroomed across the country.

At present, food courts mostly adopt a win-win model for the interests of the plaza and stall owners: each merchant is independently operated and managed by the plaza, while cashier work and operating expenses are managed by the food court management company, and each stall shares its own payables. At the same time, the food court extracts a certain share of the turnover from each stall. No matter how it operates, the food court shares risks and benefits with the operator.

Management Difficulties

Difficulty 1: The traditional model is prone to errors and omissions in cashier calculations due to manual management operations.

Difficulty 2: The cashier does not know what the customer is, secretly colludes with the discount, and takes the discount money privately.

Difficulty 3: Reconciliation with stall owners is complicated, resulting in failure to respond to business data in a timely manner, resulting in opaque business data.

Difficulty 4: Enterprises’ business decisions are often not supported by data in a timely manner, resulting in serious management lags.

◆ Stall sales management

◇ Order food and pay with credit card;

◇ Print receipt;

◇ Transaction inquiry and printing;

◇Separate order production control.

1. Construct an advanced information card management platform for food courts;

2. Recharge card issuance management: quickly issue food court IC consumption cards and recharge management to consumers;

3. Refund and chargeback management: quickly return and refund consumers’ cards;

4. Flexible promotion method: Flexibly set the amount of recharge and the amount of automatic gift;

5. Electronic money consumption management: IC cards are used instead of cash to realize consumer card consumption management at various stalls;

6. Management of stall owners: Realize the management of the business status, settlement, etc. of each stall owner in a food court;

7. Discount management: Discount management of membership cards and single product discount management can be realized according to the requirements of the food court;

8. Report summary management: realize various report management;

9. Query management: Real-time query management of business status by business leaders;

10. Implement operator rights management: the general administrator can assign the rights of each operator;

11. Disconnected operations: When the food court network is disconnected, the cashier operations of each stall will not be affected;

12. Implement operator settlement management on duty.