Feilong Hotel Management Software fully considers the common problems of most hotel management software in the current market, and builds a professional hotel management system suitable for modern hotel information construction through software re-architecture.
Feilong Hotel Software has successfully operated 15 large-scale star-rated comprehensive hotels with more than 700 rooms.
First, flexible setting of business items:
a. Hourly rooms can be flexibly set up with different prices at different times, fixed prices, and automatic processing methods for different remaining hours.
b. Rooms can be flexibly set up in different buildings, different floors, different styles, different room types, different features, etc.
c. Warehousing consumption items can be set up, such as food in the room bar, etc., and inventory reports and consumption reports can be automatically generated.
d. Consumption items can be set up on the fly. For example, guests can order a tea or dish, and the order can be printed directly to the kitchen.
e. Different prices for different items in different places can be set.
Second, the information-rich front-end operation interface:
a. Provide front desk sales staff with rich resource information, including room status and room number statistics in different statuses, room consumption and balance, guest information, room availability and arrival reminders, group consumption details and group member room markings, etc.
b. Real-time forward room status, providing the front desk staff with the booking reception status of any room within a month, so that the front desk staff can know the status of the hotel room in a month.
c. Identify and dynamically handle guests' special requirements, such as guest messages and automatic reminders, VIP guest marking, data confidentiality, do not disturb, etc.
d. Flexible room screening. Rooms can be screened according to floor, building, room status, room type, room characteristics, etc., and the room that suits the guest's requirements can be found immediately.
e. When calling for payment of the room, a reminder will be displayed immediately that the deposit balance is insufficient.
f. Hourly room arrival reminder and remaining time display facilitate the front desk to handle hourly room consumption in real time.
g. Different room statuses automatically display different operation content menus, and relevant operation items are not displayed for special rooms, providing intelligent management for the front desk to automatically select operations.
h. Luggage management system provides guests with meticulous luggage storage services.
Third, flexible business rules and real-time monitoring of key operations:
a. Flexibly handle guests' consumption, and at the same time conduct real-time monitoring of flexible operations. Such as consumption chargeback, check-in cancellation, etc.
b. Hourly rooms adopt automatic timing processing, and automatic and flexible billing is performed for different spare time. The consumption of guests is clear and convenient, which facilitates the management of front desk personnel and eliminates loopholes in the consumption of hourly rooms.
c. The central inquiry center can inquire about any room, guest, consumption, checkout, guest history and other details of the hotel, providing comprehensive hotel information resources for the hotel front desk and management staff.
d. It can handle various complex situations, such as room sharing and team operations, and can be operated as simply as individual travelers. Provide guests with meticulous and thoughtful service quickly.
Fourth, quick operation process:
a. Various operation processes are coherent, and through intelligent optimization, the next operation process is automatically determined, making it easy for front desk staff to get started.
b. Re-optimize the hotel software operation team and other complex situations where there are many guests in the past, making complex operations simpler and allowing the software to automatically execute complex tasks. Such as room allocation, team checkout, transfer, joint account, joint room, etc.
c. Consumption entry of various items can be quickly carried out.
d. Simplify various standard hotel process operations in the past, allowing operators to complete operations with the minimum number of operations. For example, quick check-in for multiple people sharing a room, automatic summarization of group consumption with one click, automatic room allocation of rooms on the same floor, etc.
e. Set up special business rules for hotels with special business rules. For example, when sharing rooms, the same room can be settled based on bed space.
Fifth, the real hotel butler system:
a. The management system fully considers the management work and manages it in detail, such as guest rental item management, pickup management, etc.
b. Room status management, correctly change the accurate status of the room.
c. Automatically calculate and summarize room cleaning hours, and rationally allocate floor cleaning work.
d. Item consumption input management, and room bar inventory reports are automatically generated.
e. Maintenance room registration and maintenance responsibility management.
Sixth, flexible setting of various marketing rules:
a. Multiple contract management, including peer agreements, business agreements, travel agency agreements, etc. Different contract prices are set for different agreements.
b. Customer business card management, detailed management of customer information, and detailed management of guest preferences.
c. Multiple membership methods can be used for management, including recharge card membership, points card membership, fingerprint membership, recharge supplementary card, etc. Different members can have different discounts.
d. Detailed settings of rebate rules, commission settings and statistics for marketers, etc.
Seventh, perfect hotel financial management system:
a. Generate hotel financial statements according to the hotel's standard financial procedures, accurately reflect the hotel's operating conditions, and provide data for managers to grasp the hotel's operating conditions at the first time.
b. Automatically perform statistical analysis and accounting on various hotel consumption.
c. Query various cashier details at the front desk and provide an audit platform for hotel financial accounting.
d. Details include cashier management, including cashier accounts, receivables management, employee loan management, revenue and expenditure management, journals, document review, etc.
Eighth, standard purchase, sale and inventory process management:
a. Standard purchase, sale and inventory process, from supplier management to procurement management and material requisition management.
b. Multi-warehouse management, multiple warehouses can be managed, and warehouses can be allocated and allocated, inventory can be divided into warehouses, etc.
c. Automatically generate financial statements, such as purchase accounts payable, etc.
Ninth, other features:
a. Parameter setting of this machine. You can set the parameters of this machine such as printer settings, different printing specifications of reports, etc., and set different operating styles for different operators.
b. The colors of various room statuses can be set by yourself, and the display content of the room status can be freely selected.
c. Select the occupancy rules for various room types, such as whether you can stay in maintenance rooms, whether you can book accommodation, etc., to maximize the hotel occupancy rate.
d. Billing rule selection, you can choose accrual basis and cash basis.
e. Credit card and membership card authorization mechanism, independent patented technology, can pre-authorize management of credit cards and membership cards.
f. Invoice monitoring and management, such as automatic printing of invoices and automatic management of invoices to avoid manual components.
g. Luggage and rental item return management. When guests check out, automatically remind them to return items and pick up luggage.
h. Various reports are designed by themselves to facilitate the hotel to change various documents and promotional information by itself.
i. Other business departments’ guest room collection management, room collection details can be displayed in the guest room consumption items.
