Intelligent operation and maintenance

Tener intelligent operation and maintenance app is the latest generation of intelligent operation and maintenance platform. Tener's intelligent operation and maintenance app has a variety of powerful and practical functions. It can also check work order status and manage the relationship between employees and customers, which improves office efficiency and makes office easier and more efficient.

Introduction to Tener intelligent operation and maintenance software

The platform supports all-channel repair reporting via phone, website, WeChat, mini program, QR code, APP, etc., seamlessly connecting with customers. Customer requests from different repair channels are generated by the system and processed in a centralized and unified manner.

Tener intelligent operation and maintenance software functions

1.Office management

Knowledge sharing, employee positioning, employee trajectory

​​ 2.Customer management

Customer files, customer projects, customer equipment, customer contracts

3.Data report

Service acceptance, service quantity, customer satisfaction, knowledge release volume

4. Product Management

Product management, product scanning

FAQ

Problem description:

Intelligent operation and maintenance involves a variety of technologies and tools. Selecting appropriate technologies and tools and effectively integrating them into the existing IT operation and maintenance framework is an important issue.

There are compatibility and integration issues between different technologies and tools, which may affect the implementation effect of intelligent operation and maintenance.

Solution:

Conduct market research to understand the different smart operations tools and platforms available in the market.

Evaluate compatibility and choose tools that are compatible with existing systems and technology stacks.

Take an incremental approach, starting with small pilot projects and then scaling up.

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