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Highlights of micro-business together
Full process closed loop: covering the complete link from customer acquisition, conversion to after-sales service, reducing tool switching costs.
Social design: Deeply integrated with the WeChat ecosystem, supporting direct sharing to Moments and group chats, lowering the threshold for customer acquisition.
Intelligent assistance: Use AI algorithms to recommend words, predict sales trends, and lower operating thresholds.
Security and compliance: Use data encryption technology to ensure the security of customer information and transactions and comply with industry regulatory requirements.
Together wechat business software functions
Customer Management System (CRM)
Smart label classification: Supports automatic classification of customers by purchase frequency, consumption amount, interest preferences and other dimensions to achieve precision marketing.
Follow-up reminders: Set reminders for customer return visits, birthday wishes, etc. to avoid missing key interaction nodes.
Chat record backup: cloud storage of communication records with customers, supports keyword search, and quickly reviews sales techniques.
Order and inventory management
One-click ordering: Customers can place orders directly through shared product links, and orders are automatically synchronized to the backend.
Inventory warning: Set the inventory threshold and automatically remind you to restock when inventory is low to avoid the risk of out of stock.
Logistics tracking: Integrate the interface of mainstream express delivery companies to update logistics information in real time to improve customer experience.
Marketing Toolbox
Material library: Provides a large number of product posters and video templates, supports custom editing, and quickly generates promotional content.
Group buying/flash sale: Built-in fission marketing tools to achieve self-growth of customers through social sharing.
Data analysis: Generate sales reports, customer portraits and other data dashboards to assist decision-making optimization.
Team collaboration platform
Multi-account management: supports the main account to assign permissions to sub-accounts to achieve team division and collaboration.
Task allocation: dispatch customer follow-up, delivery and other tasks online, and track progress in real time.
Performance Appraisal: Automatically collect sales data of team members and support ranking incentives.
Frequently Asked Questions about WeChat Business
How to import customer information in batches?
Operation steps:
Enter "Customer Management" → click "Import" → download the Excel template → fill in customer information (name, phone number, tags, etc.) → upload the file to complete the import.
Things to note:
Template fields must be consistent with system requirements to avoid format errors.
The upper limit for a single import is 500, and it is recommended to operate in batches for large amounts of data.
How to synchronize order status to WeChat?
Support scenarios:
After customers place an order through the H5 mall in WeChat, the order status (pending delivery, shipped, etc.) can be automatically pushed to the merchant's WeChat notification.
Setting method:
Bind your WeChat account in "Settings" → "Message Notifications" and turn on "Order Status Reminder".
Together wechat business update log:
1. Modify user-submitted bugs
2.Add new features
Huajun editor recommends:
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