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Software features
Human assistant service: All questions raised by patients are answered by real dental assistants to ensure the accuracy and timeliness of information.
Patient information management: The software can manage the information of all patients who come to the store, and historical medical records can be viewed through the database to facilitate doctors to understand the patient's condition.
Privacy protection: The software can protect patients' privacy well and ensure that patients' personal information and medical records are not leaked.
Doctors’ personal display: Doctor users can set up their own personal display platform here to facilitate patients to view the doctor’s profile, such as graduate school, employment experience, patient evaluations and successful cases, etc., so that more patients can understand the doctor’s treatment direction.
Coupon function: Users can issue medical treatment coupons from time to time through the software platform to attract patients to come for medical treatment and increase the customer flow of the clinic.
Software function
Medical record management: The software has a medical record function, which can clearly view the patient's medical record information and provide doctors with accurate diagnosis basis.
Doctor's order template: Provides a doctor's order template function to help doctors better publish order information and improve work efficiency.
Online appointment: Patients can make an online appointment through the software, select a doctor and visit time, reduce on-site waiting time and improve the medical experience.
Scheduling management: Doctors can set up an intelligent scheduling system to allow patients to make continuous self-service appointments and optimize the clinic's workflow.
Online communication: Doctors and patients can communicate directly in the software to facilitate timely consultation and answer questions.
Patient management: Doctors can add, edit, and delete patient information, manage patients in label groups, and better understand patient conditions.
Follow-up management: Doctors can send regular follow-up visits to patients. The follow-up content can use the template set by the system or customize the settings to ensure that patients receive continuous attention and care.
FAQ
Doctor's order template cannot be sent
Possible reasons: network problems, illegal information in the content of the medical order template.
Solution: Check whether the network connection is stable and ensure that the content of the medical order template complies with regulations; if it still cannot be sent, you can try to re-edit the medical order template or contact customer service for help.
Online reservation function is invalid
Possible reasons: doctor scheduling information has not been updated, internal software error.
Solution: Confirm whether the doctor's schedule information has been updated. If it has not been updated, contact the clinic or doctor to update the schedule. If an internal error in the software causes the appointment function to fail, you can try restarting the software or contact customer service to solve the problem.
Dental Assistant Update Log:
1. The details are more outstanding!
2. BUG gone without a trace
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