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Introduction to Qimoyunke software
Qimo Cloud Customer Service is an omni-channel integrated SaaS cloud customer service software independently developed and launched by Beijing Ronglian Qimo Technology Co., Ltd.
Qimo Cloud Customer Service aims at various pain points encountered by corporate customers in the pre-sales, sales and after-sales processes, helping companies quickly deploy online customer service centers, reduce operating costs, improve the communication efficiency between companies and customers, and create corporate "marketing + services" "closed loop.
Qimo Cloud Customer Service mobile terminal solves the problem of enterprise mobile office and provides many powerful functions on the PC workbench. It can handle customer problems anytime and anywhere 7X24 to improve customer service efficiency.
FAQ
How does Qimo Cloud customer service achieve multi-channel access?
Qimo Cloud customer service supports multi-channel access, including websites, APPs, WeChat official accounts, mini programs, phone calls, etc. Through a unified customer service platform, users can easily manage customer inquiries and complaints from different channels.
How to set up and use intelligent robots?
In the Qimo Cloud customer service system, intelligent robots can be configured to automatically respond to frequently asked questions. Administrators can customize the robot's response content and trigger keywords to improve the efficiency and accuracy of responding to customer inquiries. At the same time, you can also set parameters such as the robot's working time and priority.
How to monitor the working status and service quality of customer service?
Qimo Cloud customer service system provides real-time monitoring and data analysis functions. Administrators can check the customer service's working status and service quality at any time. Through data analysis reports, you can understand key indicators such as customer service response time, resolution rate, and satisfaction, so that problems can be discovered and improved in a timely manner.
Qimo Cloud Customer Service Update Log
1. The pace of optimization never stops!
2. More little surprises are waiting for you to discover~
Huajun editor recommends:
The editor of Huajun Software Park recommends that you download Qimo Cloud Customer Service. The editor has personally tested it and you can use it with confidence. In addition, Huajun Software Park provides you withXuRong cashier system software,Great deeds of heaven and earth,Perfect World Esports,Baidu Skydisk 11,random number generatorIt’s also a pretty good software, you might as well download it and give it a try if you need it! The editor is waiting for you in wind and rain!
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