Hoteltong hotel management system

Beijing Century Pilot Technology Development Co., Ltd. has successfully launched an online version of hotel management software product based on Windows platform: "Hotel Popular Version" based on its accumulated knowledge in software development, application and maintenance in the hotel and catering industry over the years. This product is oriented to the business process management of small hotels, guest houses and resorts. It has the characteristics of complete functions, stable operation, simple operation and easy use. It is deeply welcomed and recognized by hotel managers and operators.

Main functions:

Currently, the modules include: reservation management, reception management, account management, checkout management, guest room management, data query, statistical reports, statistical analysis, night review management, system maintenance, member management, phone billing, door lock interface, and second-generation ID card reading interface.

Important features of the system:

1. The price is relatively cheap, the software is familiar quickly, the project implementation time is short, and the system is stable and requires less maintenance.

2. The system uses a standard Windows graphical interface, and users can set the interface style according to their own preferences. The entire system has a unified style, clean and beautiful interface, clear design ideas, simple learning and training, and easy operation and use, which is conducive to the smooth mastery and proficiency of the operator. The mobility of employees in the hotel industry is particularly high, and personnel are often changed. New operators can learn the system within a few hours as long as they are guided by relevant personnel.

3. The system uses a large database to record real-time operation data to prevent misoperation and malicious behavior of operators; it introduces the concept of hotel date to ensure the accuracy of data statistics.

4. The software supports cash account, bill-free account, room account, pending account, hourly room checkout, and checkout recovery, etc., which greatly facilitates the processing of financial accounts. Supports multiple checkout methods: cash, check, credit card, voucher and all-in-one card, etc. Supports the setting of various charging items and arbitrary settings of automatic telephone billing and room charging time (half-day room, zero-hour room), etc.

5. Support member card swiping, stored value, points return and picture management, and various negotiated room rates can be set according to member types.

6. The telephone billing module has strong versatility and can be interfaced with various standard program-controlled switches. The call billing standard is flexible, and all call bills are recorded in the network server in real time for the front desk to check at any time and check out uniformly when leaving the store.

7. This software can be used in conjunction with the company's "Shayutong" sauna software and "Foodtong" catering software through the hotel's special interface to achieve the purpose of unified management of sauna and catering.

8. Other main features:

8.1 Support guest birthday reminders and repeat customer reminders.

8.2 Support the use of magnetic cards, ID cards, contact IC cards and non-contact IC cards for membership cards, support the control of whether overdraft consumption is allowed, support whether relevant charging items participate in the setting of points, and support the management of points returns.

8.3 Supports checkout template design.

8.4 Supports reminders for booking multiple rooms with the same ID.

8.5 Supports customization of the content at the end of the deposit form, auxiliary calculation of the additional payment amount, printing of all associated rooms, credit card pre-authorization for deposit payment, consumption amount overdraft reminder, etc.

8.6 Supports flexible setting of hourly room prices and room status reminders.

8.7 Supports flexible setting of room consumption prices and statistics of consumption items.

8.8 Supports the setting of detailed permissions for operators and the detailed recording and retrieval of operation logs.

8.9 Support the performance appraisal management of room attendants.

8.10 Supports query of room change records.

8.11 Supports guest check-out and account management and reminders without settlement.

8.12 Supports room special service management, luggage registration and pickup, and room closure management.

8.13 Supports checkout recovery, checkout bill reprinting, and room consumption details call upon checkout.

8.14 Support confidential management of guest information and reminders for VIP and foreign guests.

8.15 Supports reservations and provides accurate reminders for the number of remaining rooms and room status for pre-arrival and refund.

8.16 Support team for quick check-in.

8.17 Supports timely refresh reminders for room status changes.

8.18 Supports waiter handover message management.

8.19 Support booking guests to check in in batches.

8.20 Supports permission control for housing accounts posted on other consumer sites.

8.21 The main interface supports keyboard shortcut operations.

8.22 Support team members’ quick check-out and individual guest’s joint room checkout.

8.23 supports check-in registration to directly read the second-generation ID card to quickly fill in the guest's check-in information. The system will automatically remind the guest of the number of stays, whether they are on the "blacklist", and display the guest's habits, recently checked-in rooms and room prices.

8.24 Support the management of dumb rooms.