Call Legend - Caller ID customer information software

Call Legend is a caller ID customer information software for small and medium-sized enterprises. It provides practical functions such as customer information management, order viewing, and quick ordering in the incoming call pop-up window to effectively record and utilize incoming calls and improve the customer experience of incoming calls. , Improve order service efficiency.

Feature points:

1. Contact: All information about incoming customers is not leaked, and custom attributes can be easily managed.

2. Call records: Check historical customer calls and historical order details, and analyze trends to cater to customer needs.

3. Recording: All incoming calls can be recorded, making it easier for managers to understand employees’ working status and use of speaking skills.

4. Incoming call pop-up screen: respond accurately and quickly, with a clear view of historical incoming calls and orders, firmly grasping customers. Multiple incoming call management makes operating multiple incoming calls easy and convenient.

5. SMS preset: You can preset SMS templates to handle different inquiries according to your different needs.

6. Call filtering: Customize filtering settings to reject spam calls.

7. Interface skin: Based on the advanced SGUI framework, it is safe, fast and efficient, and the experience is more brilliant.

8. Order printing: Incoming orders can be printed in time to facilitate order confirmation and order receipt.