A system abnormality occurred in the Didi taxi app. It has been 12 hours and some functions have not been fully restored.

According to feedback from users in many places, Didi Chuxing APP cannot be used. Late at night on November 27, Didi users in Shanghai, Beijing, Guangzhou and other places reported that Didi Chuxing APP could not be used and the map could not be loaded.

Many online ride-hailing drivers reported that the "Didi Chuxing" system malfunctioned, resulting in the inability to accept orders and confusion in positioning. Among them, some drivers said that after receiving the order, they found that the distance between the people and the car was 1,952 kilometers.

Didi Chuxing has not officially responded to this situation. However, some insiders believe that this may be due to system failure or data anomalies, but it is also necessary to consider the possibility of malicious attacks or data leaks.

In the online ride-hailing industry, Didi Chuxing has always been in a leading position, but it has recently faced challenges such as intensifying competition and regulatory pressure. The occurrence of this system failure not only affected Didi Chuxing's service quality, but may also have a certain impact on its reputation and user trust.

In order to solve this problem, Didi Chuxing should identify the cause and repair the system failure as soon as possible, while strengthening data security protection and the formulation of emergency plans.

At around 11pm on November 27, the Didi platform issued an announcement to apologize and stated that the fault had been repaired.

On the morning of November 28, although Didi Chuxing claimed that online ride-hailing and other services had resumed, Didi’s ride-hailing services were still not fully back to normal in places such as Shanghai and Beijing. Many users also experienced abnormal fee deductions.

When trying to use Didi Chuxing to call an online ride-hailing service, a "network loading exception" prompt screen appeared multiple times, and the positioning was inaccurate.

This information comes from the Internet. If there is any infringement, please contact us to delete it~