Happy carriage and horse

Xichema is an O2O platform focusing on offline car washing services. Users can place orders through the App, and the system automatically assigns car wash masters. After receiving the order, the master brings the tools to the designated location to complete the car wash service. Friends who like cars and horses, come to Huajun Software Park to download and experience it!

Highlights of Xichema

User-oriented experience optimization

Vehicle collection function: Users can collect vehicle information that has been queried. There is no need to re-enter it when placing an order next time. It can be quickly called up with a click to improve operational efficiency.

Real-time feedback mechanism: Through the evaluation system, users can provide timely feedback on service problems, and the platform can quickly intervene to ensure service quality.

Extension of service scenarios

Although Xichema focuses on car washing, some versions or function extensions may cover other services in the automotive aftermarket (such as repairs, maintenance, etc.), providing users with a one-stop car solution. However, the current mainstream functions still focus on the convenience and efficiency of car wash services.

Hi carriage and horse function

Online ordering: The user selects the service type (such as ordinary car washing, fine washing, etc.), fills in the vehicle location, and generates an order after paying the fee.

Master matching: The system allocates car wash masters based on location and order requirements. After receiving the order, the master will contact the user to confirm the details.

Service evaluation: Users can evaluate the service quality and attitude of the car wash master, which affects the order priority of the master.

Order management: Supports viewing historical orders, issuing invoices, contacting customer service, etc.

Frequently Asked Questions about Xichema

Delay in order distribution: Masters may be slow to receive orders during peak periods or in remote areas. It is recommended to place orders in advance or choose non-peak hours.

Service quality varies: Some users report that the car wash is not clean or the attitude of the master is poor. They can provide feedback through the evaluation system and the platform will intervene.

Payment and refund: Online payment is supported. If the chef fails to provide services on time or the user cancels the order, the refund process may be slow, and you need to contact customer service to expedite the process.

Privacy and security: Users need to authorize positioning permissions. The platform promises that the data will only be used for service matching, but care must be taken to avoid leaking personal vehicle information.

1. Optimized some functions

2. Solved many intolerable bugs