Chuangmei CRM Plastic Surgery and Beauty Customer Management Software

"Chuangmei CRM" software is a customer management software for the medical industry developed by Beijing Chuangmei Facial Technology Co., Ltd. The software is specially developed to meet the needs of the plastic surgery and beauty industry, hair transplantation industry, and various specialist clinics. It can meet the needs of Daily business needs of large, medium and small plastic surgery institutions or various specialized departments.

Key features include:

Share customer information with multiple people and access customer files at any time.

Each follow-up record management, postoperative follow-up visit management,

Post-operative text messages are automatically sent, and customers’ birthdays are automatically reminded and greeted.

Compare photo management, automatic pop-up window when customer calls,

Appointment SMS, appointment process management,

Statistics on arrivals, triage at the front desk, etc.

Statistical reports from various angles can be provided:

Appointment rate statistics, store visit rate statistics, initial consultation consumption statistics, customer source statistics, consultant performance and commission statistics, etc.

Support membership card marketing system:

Card issuance, recharge, card consumption, points redemption, etc.