Hotel lobby manager internship report sample

Purpose of internship: Consolidate the main business knowledge of secretarial majors, improve practical operational skills, enrich practical work and social experience, master operational skills, and apply the learned knowledge to practical work. The main internship report is as follows: I serve as the lobby manager, which is a big challenge. I am a college student who has just graduated from school. There are many seniors with long working experience and rich work experience in the company. As a As a newcomer, I have just arrived, I have no social experience, and I don’t know much about this job. I was really confused for a moment. However, the seniors were very patient in helping me, so that I would not be confused in the next job. At a loss. Job description of the lobby manager: The lobby manager in the hotel or catering industry is entrusted by the general manager and handles guest complaints on all the company's equipment, facilities, personnel, services, etc. on behalf of the general manager, supervises the operations of various departments, and coordinates the relationships between various departments. Middle managers who ensure that the company provides quality services to customers in a normal order.