crm customer management system

CRM refers to a software system that uses computers to automate the analysis of sales, marketing, customer service, and application processes. Its goal is to reduce sales cycles and sales costs, increase revenue, and find new markets and channels needed to expand business by improving customer value, satisfaction, profitability, and loyalty. CRM is a business strategy for selecting and managing valuable customers and their relationships. CRM requires a customer-centric corporate culture to support effective marketing, sales and service processes.
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crm customer management system

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CRM refers to a software system that uses computers to automate the analysis of sales, marketing, customer service, and application processes. Its goal is to reduce sales cycles and sales costs, increase revenue, and find new markets and channels needed to expand business by improving customer value, satisfaction, profitability, and loyalty. CRM is a business strategy for selecting and managing valuable customers and their relationships. CRM requires a customer-centric corporate culture to support effective marketing, sales and service processes.