Volkswagen travel car hailing driver app

Dazhong Travel is the first mobile Internet taxi-hailing platform in China built by a traditional taxi company, and it also conducts taxi and car rental businesses. Volkswagen has nearly 32 years of operating experience in the traditional taxi industry and has obvious advantages in vehicle management, service management and safety management. In addition to providing information channels between passengers and drivers and realizing ride-hailing services, the construction of the Volkswagen Travel Platform will also comprehensively improve the Volkswagen Group's taxi and car-hailing fields through information technology, big data analysis technology and management optimization technology. management level, profitability level and service level. Huajun Software Park provides the download address of the official version of Volkswagen’s ride-hailing driver app. Users in need can download and use it for free!

Volkswagen Travel Ride-hailing Driver Terminal Software Functions

2. Voice reminder and clear broadcast to create a good pick-up experience

3. Convenient full-screen navigation function, accurate routes and clear vision

4. Professional customer service provides services 24 hours a day to solve all confusions of drivers and strive to ensure the safety of drivers and passengers.

FAQ

Can't receive appointment order

Reasons: There are no passengers within the dispatch radius, and the distance is too far; the service score is too low. Generally, if the service score is lower than a certain score (such as 10 points), the system will not dispatch the driver; network delay or mobile phone performance question.

Solution: Ensure online time and increase activity; check and enable drop-in mode (if applicable); improve service points, such as improving service attitude, driving safety, etc.; check network connection and mobile phone performance to ensure smooth operation.

Order canceled

Reason: The passenger canceled the order for any reason; the order was canceled due to system misjudgment or technical problems.

Solution: Communicate with passengers in a timely manner to understand the reason for cancellation; if cancellation is caused by system problems, you can contact the platform customer service to appeal.

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