Microsoft has currently stopped supporting the Win8 system. In addition, Win8 users cannot upgrade the Win10 system. They must first update to Win8.1 before they can upgrade the Win10 system for free. Therefore, many users want to update the Win8 system to the Win8.1 system, but some users encounter the problem of being unable to update. What is going on? Today, the editor of Huajun brings you a simple and easy-to-understand solution. I hope you will support and share the carefully selected content. If you like it, hurry up and get it!
Possible causes:
1. Anti-virus software (it is recommended to turn it off or uninstall it first);
2. Problematic driver;
3. Some external devices are not compatible with Win8.1.
Solution:
1. First, please confirm whether your model supports upgrading to Win8.1.
2. It is recommended that you temporarily remove all external devices that are not pre-installed by Lenovo, such as mice, keyboards, printers, cameras, etc.
3. It is recommended that you back up important personal files and use the one-click recovery function to restore the computer to factory condition. Please refer to the operation method.
4. Uninstall software and drivers that may affect updates, such as anti-virus software, power management, graphics card drivers, etc.
5. Install all Windows update patches before trying to update Win8.1 in the App Store.
The above is an introduction to the reasons and solutions for why Win8 cannot be updated to Win8.1. As long as you resolve the conflicts in anti-virus software, drivers, and devices, you should be able to successfully upgrade to Win8.1.