On the evening of November 12, a sudden failure swept Alibaba Cloud, causing a number of applications including Taobao, Nailing, and Alibaba Cloud to be unavailable normally. This failure has aroused widespread attention from users and the industry, and many users have expressed their dissatisfaction and concerns about this on social media.According to user feedback, the APP, including Taobao, Nailing, and Alibaba Cloud, could not be used normally that night, and even affected many Ali products such as leisure fish and hungry. Users have expressed concern because the failure has a great impact on their work and life. "Ali ’s entire product collapsed" "Taobao has collapsed again", "The idle fish collapsed", "Nailing collapse", "Alibaba Cloud Pan collapsed", "I collapsed, and I collapsed." Hot search on Weibo.
In the comment area, some netizens said: "I am waiting for the goods" "I think there is a problem with my mobile phone" and "I can't find the courier and it has collapsed." Some people teased: "There is a kind of punching in my nails for a week."
However, Alibaba Cloud did not let users wait too long. After receiving user feedback, Alibaba's engineers quickly acted and dealt with this problem urgently. After a period of hard work, they successfully repaired the failure, and multiple applications also fully recovered.Regarding the cause of the failure, Alibaba said in the announcement that after preliminary investigation and analysis, they have determined the problem. During the operation of restarting component services in batches, some users in some regions accessed the console and API calls. Although the problem has been solved at present, Alibaba Cloud also said that it will strengthen the monitoring and maintenance of core products to ensure the stable operation of users' data security and service.
The source of information comes from the Internet.
