According to multiple user feedback, Didi Chuxing APP cannot be used. In the middle of the night on November 27th, Shanghai, Beijing, Guangzhou and other Didi users feedback. Didi Chuxing APPs cannot be used, and maps cannot be loaded.
Many online car drivers reported that the "Didi Chuxing" system failed, resulting in unable to receive orders and chaos. Among them, some drivers said that after receiving the order, it was found that the car was 1952 kilometers away.
For this situation, Didi Chuxing has not responded. However, some people in the industry believe that this may be caused by system failure or data abnormalities, but it is also necessary to consider whether there is a possibility of malicious attacks or data leakage.
In the online ride -hailing industry, Didi Chuxing has been leading, but recently, it has also faced challenges such as intensified competition and supervision pressure. The occurrence of a system failure not only affects the quality of Didi Chuxing's service, but also may have a certain impact on its reputation and user trust.
In order to solve this problem, Didi Chuxing should find out the cause and repair the system failure as soon as possible, while strengthening the data security protection and emergency plans.
At about 11 pm on November 27, the Didi platform announced an apology and said that the fault was repaired.
On the morning of November 28, although Didi Chuxing claimed that the services such as online car rental had been restored, in Shanghai and Beijing, Didi taxi still did not fully recover normal. Many users also have the phenomenon of deducting exceptions.
When trying to use Didi Chuxing Calls, the "Network Loading abnormal" prompt screen appeared, and the positioning was inaccurate.
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