How to refund money from STEAM Game Manager - Introduction to refund methods from STEAM Game Manager

Time: 2022-05-04Source: Huajun Software TutorialAuthor: Neal

Recently, many friends have been asking the editor how to refund the STEAM game manager? So in response to this problem, the editor today brought you the method of refunding the STEAM game manager. Let’s learn about it together.

Normal situation:

​ 1. Shared version: If purchased within 3 hours, fast refunds are supported. Users can apply for refunds on their own in the game manager or game mall. After submitting the application, the system will automatically review and receive the money in real time;

​ ​ 2. Instructions for refund methods:

1. Refund and re-purchase an exclusive account: If the shared game you purchased supports upgrading to an exclusive account, you can directly submit "Refund and re-purchase an exclusive account" when applying for a refund. Follow the process to make up for the price difference and upgrade to an exclusive account. Exclusive account;

​​ 2. Return to the platform balance: Return the account balance to the game manager. Refresh the interface or log in to the game manager again to view the balance. You can use the balance to purchase other games again. The balance cannot be withdrawn;

                                                                                                                                                                                                           If the balance is refunded, if the amount is greater than 80, an additional Thor 3-hour accelerator recharge card + 1-day membership will be given, both of which will be issued in the form of CDK

​​ 3. Return cash via the original route: Return to the user’s payment account (WeChat or Alipay), which requires manual review and is expected to arrive within 3 working days;

                                                                                                                                                                                                                                                            If there is no account registration record within three hours of the shared version, the full amount will be refunded if you return the same way;

If there is a login usage record, the system will deduct the cost handling fee. Please refer to the amount of the refund submission application for details;

3. Refunds are not supported:

​​ 1. Exclusive accounts, gift pack orders, and memberships do not support refunds without reason;

4. Refund arrival time:

​​ 1. In general situations, such as refunding balances that require detection of plug-ins, QQ wallet payments, or transfer failures, and require manual processing, refunds will be made within 3 working days, and will be postponed during holidays.

​​ 2. Return to the original route. If there is no need to test the plug-in, it will be returned within 2 working days; if testing and audit records are required, it will be returned within 3 working days.

The above is the editor’s introduction to the STEAM game manager refund method. I hope it can help everyone.

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