How to use
1. Download and install the 360 Child Guard upgrade tool
2. Connect the watch to the computer with a USB cable. If there is a problem that the watch cannot be connected to the computer, please contact us in the forum or call the customer service hotline 400 6822 360. Thank you!
3. After clicking "One-click upgrade", wait a few minutes.
FAQ
After the watch is connected to the computer, the upgrade progress always stops halfway?
Answer: Please uninstall the firmware upgrade tool on your computer first, then download the firmware upgrade tool at the bottom of this post and reinstall it, reinstall it, and try again. Sometimes due to the contact between the watch and the data cable, the connection between the watch and the computer is disconnected, causing the firmware upgrade to fail or the progress bar to be stuck for a long time. At this time, please close the client and reconnect the watch, waiting for the client to recognize the watch.
If it is not recognized, please try the following steps:
(1) If the current watch has been started normally, please shut down the watch first. If the watch cannot be shut down through "remote shutdown", it needs to be completely discharged.
(2) Open the firmware upgrade tool and click "Connected, but still no response?"
(3) Connect the data cable and press and hold the lower button of the watch for 10 seconds at the same time (for 3rd generation watches, press and hold the lower button of the watch for 20 seconds)
(4) Click Next and wait patiently for 1-2 minutes. Do not close the window. The program will automatically detect the device and upgrade the firmware.
If it still cannot be solved, please download the firmware upgrade tool (6.11_1.0.8.81_log.zip) at the bottom of this post, uninstall and reinstall it, and try again with another USB port. If it still doesn't work, call our customer service hotline and provide us with the "Program Operation Log".
1) Program running log
Babyguardlog.txt in the installation directory of the firmware upgrade tool, the default location is: C:Program Files (x86/64)360360babyguard or C:Program Files360360babyguard
Change log
Fix known bugs
Firmware size is about 7M
it works
it works
it works