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ZTO Express Query Software is a comprehensive platform that integrates logistics tracking and shipping management. It supports multiple query methods such as mobile phone number, waybill number, and QR code scanning, and updates package tracks and estimated delivery times in real time. Integrate intelligent push and abnormal warning, automatically synchronize Taobao, JD.com and other e-commerce orders, and can import and query with one click. It provides practical tools such as branch navigation, intelligent address analysis, and freight estimation, and supports member points redemption and intelligent customer service to quickly respond to after-sales needs. Covering APP, WeChat, and Alipay, the interface is simple and easy to operate, taking into account the batch management needs of individual users and merchants.
Introduction to ZTO Express Query Software
ZTO Express was founded on May 8, 2002. It is a large group company integrating express delivery, logistics, e-commerce and printing. It has registered trademarks "ZTO?" and "ZTO?". Guided by the core values of "integrity, innovation, development and harmony", all ZTO people take "using our products to create happiness for more people" as their mission, providing fast, convenient, safe and accurate express delivery services, winning trust and support from all walks of life. It has been awarded the honorary titles of "Top Ten Influential Brands in China's Express Delivery Industry" and "Top Ten Brands in China's Express Delivery Industry for Customer Satisfaction, Safety and Security".
Features of ZTO Express Query Software
1. Keep track of the latest freight information, the time spent, the logistics arrangement and delivery status, everything is being checked and received normally, and it is already in progress.
2. The information displayed is detailed. After entering the order number, the delivery time, shipping step information, and final actual operation time can be displayed.
3. Customized settings for the freight logistics display items. All freight logistics information will be displayed normally, received, abnormal documents will be displayed, and packages are being collected.
4. Keyword search, please enter the item you want to query, and click search to display relevant information about freight logistics. The application effect is very obvious when the amount of information is diverse.
ZTO Express inquiry installation steps
1. Download the installation package of the official version of ZTO Express Query in Huajun Software Park, double-click the exe program to enter the installation wizard, and click Next
2. Click "Browse" to select the installation folder. Generally, it is installed on the C drive of the computer by default. It is recommended to install on the D drive. Click Install.
3. The software is being installed, please wait patiently.
4. General settings, click the last step
5. ZTO Express Query installation is completed, click Finish to exit the installation wizard
FAQ
Unable to track international shipments
Reason:
International logistics involves customs clearance and other aspects, and information updates may be slow.
The inquiry method may not be applicable to international shipments.
Solution:
Use the "International Business" column on the official website of ZTO Express to inquire, or use Express Bird's global logistics tracking function to cover overseas transportation nodes.
Contact ZTO customer service for assistance with international shipment inquiries.
Mobile phone number query to no avail
Reason:
The mobile phone number is not correctly associated with the express delivery number.
The query function may have limitations on mini programs or certain platforms.
Solution:
Make sure you reserve the correct mobile phone number when sending or receiving goods, and try to check through the "Mobile Phone Number Check" function on the ZTO Express APP or official website.
If the mobile phone number query fails, use the courier tracking number instead.
ZTO Express query update log
1. Fixed other bugs;
2. Optimized software compatibility.
Huajun editor recommends:
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