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China Mobile Cloud Software Features
Users can pay mobile phones, personal computers,TabletWuling in multi -terminal and multi -application personal digital content for cloud backup, synchronization and unified management, and users can play and browse various digital contents such as photos, music, videos and other digital content stored in the clouds online. spread.
China Mobile Cloud Disk Function Description
1 [Upload/download unlimited speed] Ordinary users are not limited, and the download speed depends on the user’s network and equipment;
2 [Multi -terminal two -way synchronization] Support multi -end synchronization such as APP, PC, Web, TV, small program, etc., support TV shot display;
3 [Computer backup] Convenient backup pictures, audio and video, large files and materials, for computer team space;
4 [WeChat file automatically backup] Solving the problem that the WeChat file cannot be viewed expired;
5 [Recent] Browse the latest upload dynamics at any time, get the family cloud in time, and share the dynamics of group files.
6 [Convenient Note template] APP recording real -time transfer, Windows side fast editing, diverse note templates are available for options. After optimization, notes can automatically upload the cloud.
Common problems:
1. Network connection problem
Problem description:
When users use China Mobile's cloud disk, they may not be able to log in, upload or download files, which is usually related to the network connection.
Solution:
Check the network connection: Make sure that the mobile phone or computer has connected to a stable network, such as Wi-Fi or mobile data network.
Switch network: If the current network connection is unstable, you can try to switch to other networks, such as switching from Wi-Fi to mobile data, or switching from mobile data to Wi-Fi.
Check the network settings: Make sure the network settings of mobile phones or computers are correct, and there is no access to access to China Mobile Cloud Disk.
2. Account management issues
Problem description:
Users may encounter problems such as forgetting passwords, unable to log in, or account.
Solution:
Forget password: You can find the password function through the China Mobile Cloud Disk, enter the mobile phone number or mailbox bound when you register, and find the password according to the prompts.
Unable to log in: Check whether the input account and password are correct to ensure that there are no extra spaces or wrong characters. If you still cannot log in, you can try to remove the browser cache or restart the phone before trying.
Account is locked: If the account is locked, it may be caused by multiple login failures. At this time, you can contact China Mobile Cloud Customer Service to provide relevant information to unlock.
3. file upload download problem
Problem description:
When users upload or download files using China Mobile Cloud Disk, they may encounter problems such as slow speed, failure upload or unable to download.
Solution:
Check the network connection: As mentioned above, ensure that the network connection is stable and fast enough.
Check the size of the file: China Mobile Cloud Disk has restrictions on the size of a single file. If the file is too large, it may cause upload failure. At this time, you can try to divide the file into multiple small files before uploading.
Cleaning the cache: Clean the cache in the settings of the China Mobile Cloud Disk and release the storage space, which may help improve the upload download speed.
Try to other time periods: Sometimes due to network congestion or too high server load, it may lead to slow or failure uploading speed. At this time, you can try to operate in other times.
China Mobile Cloud Plate Update Log
1. Optimization of synchronization mechanism for synchronization
2. File list loading interactive optimization
3. Fix some known experience issues
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