It is composed of ten main functional modules and can effectively manage all aspects of daily operation and management of catering enterprises. The software is simple and convenient to operate, has mature and stable performance, and is cost-effective, winning high praise from customers.
The new version of the system has enhanced support for mobile ordering, mobile membership and other functions, including WeChat ordering, APP ordering, etc. The data is seamlessly connected with the catering system, and online and offline truly closed-loop management is realized: customers order on their mobile phones, and the restaurant kitchen Production departments such as the , bar, and cold dish rooms automatically receive order details. After the consumption is completed, payment can be made offline or online. The data is automatically synchronized to the customer's mobile phone and member points are given as a gift. The consumption history can be viewed at any time.
◆ Software features
1. The software interface is beautiful and concise, easy to learn and use. More than 60 interface styles can be defined according to personal preferences. The interactive interface is simple and can be used by average computer-savvy operators with a little training.
2. The system has powerful functions. Many modules cover all aspects of daily catering management, including front desk reception, cashier, order printing, wireless ordering, customer relationship management, kitchen production and serving management, employee performance statistics, operating status and cost analysis.
3. The statistical analysis system is powerful. More than 140 kinds of statistical analysis charts are embedded. Managers can monitor and track various business operations of the enterprise in an all-round way through statistical charts in order to make immediate business decisions and effectively improve management efficiency.
4. The system is safe and reliable. The backend uses the industry's best large-scale network database as data storage, which can be automatically backed up regularly every day; the system implements modular functional division of labor and clear authority, effectively preventing the occurrence of unauthorized operations, such as canceling dishes, deleting dishes, canceling orders, and closing orders. Accounts, returns, etc. can be set to require authorization before operation.
5. Flexible and scalable. In terms of hardware, it supports the operation of various terminal devices, such as computers, touch screens, handheld ordering machines and handheld computers. It is the only software product in China that supports multiple generations of wireless ordering technology at the same time. After testing by customers, the computer system Windows95 from ten years ago can also run this system stably! In terms of software, it is designed with reliable C/S and B/S architecture modes and has high scalability. It can be used by one or a few computers on the Internet. It can be used in small catering enterprises and can also build complex and large wired and wireless local area networks. , using touch screens, computers, handheld computers, wireless ordering machines and other equipment at the same time, it is applied to large catering enterprises with many departments and detailed division of responsibilities!
◆ Software functions (features are constantly being added, the following introduction is for reference only)
receptionist
□ Caller ID: The front desk automatically displays the guest's phone number, and displays the guest's historical consumption records, personal preferences and other information in real time, and can be transferred to the reservation record during or immediately after the call;
□ Call management: It can record the content of each incoming and outgoing call, establish customer communication information management files, and provide guests with humanized and thoughtful services;
□ Reservation management: record the detailed information of the customer's meal reservation, including the name of the room and dishes. After the guest arrives as scheduled, the reservation information can be automatically converted into official consumption information;
□ Employee attendance: Employees can use employee cards to check attendance when commuting to and from work, replacing ordinary paper punch-in machines;
□ Promotion query: Browse discounted dishes on the day or within a certain period;
□ Business inquiry: You can inquire the front desk business situation in real time;
□ Item storage: Provide storage and management of guests’ personal belongings or consumer items such as drinks.
Cashier at the front desk
□ Business inquiry: You can inquire the front desk business situation in real time;
□ Ordering and cashiering: Complete tasks such as opening tables, changing tables, merging tables, dividing tables, ordering dishes, printing consumption orders, checkout, and shift handover. When ordering, the system can automatically discount dishes according to the specified date and week according to the background settings, and can flexibly handle a variety of complex discount plans for internal employees, store members, and even chain store members;
□ Cashier query: Query the detailed cashier table and checkout detailed table summarized by payment method, and you can reprint the statement or perform return operations;
□ Account management: Inquiry and settlement processing of the credit balance of the issuing unit;
□ Promotion query: Browse discounted dishes on the day or within a certain period;
□ Shift handover management: Cashiers hand over different shifts and print shift slips;
□ Invoice management: Invoices are issued for designated statements and can be queried.
(1) The settlement methods are flexible and diverse. In addition to cash, membership cards, bank cards, accounts and coupons, other settlement methods can be increased or decreased by the user, and detailed reports of various settlement methods are automatically summarized to facilitate reconciliation;
(2) Provide flexible and diverse discount methods, including single product discounts, member discounts, entire order discounts, etc.;
(3) Provide automatic calculation functions such as minimum room consumption, service fees, and timely billing;
(4) Invoice management and inquiry;
(5) Checkout inquiries, return operations, and cashier shift data summary;
(6) Quickly enter the menu interface manually.
Kitchen serving management
□ Dishes monitoring: Real-time query of ordered but not served dishes according to timeout time;
□ Dish-passing operation: You can quickly refresh the status of completed cooking dishes by manually entering or scanning barcodes.
Kitchen production management
□ Production entry: Quickly dynamically update the number of dishes completed by the chef's name in real time, and the raw materials consumed by the dishes will also automatically update the inventory quantity of the corresponding warehouse;
□ Performance statistics: Real-time query of each chef's work performance, real-time statistical query of comparison between the number of dishes produced and the number of sales.
customer relationship management
□ Customer information management: Complete file creation and modification, membership card issuance, points redemption and rewards;
□ Membership card information management: membership card use, suspension, cancellation, discount, renewal, setting and changing membership card password, report query and printing, etc.;
□ Consumption query: Query various information related to customers, such as consumption details, membership card renewal, member consumption ranking, order consumption statistics, etc.;
□ Contact inquiry: Inquire about all records of customer phone calls;
□ Inquiry on customer points redemption and reward status;
□ Automatic customer birthday reminder and query;
□ Automatically display customer information when calling;
□ Bulk text messages to customers: Automatically send customer birthday wishes text messages, holiday blessing text messages or promotional advertising text messages in bulk;
□ Inquiries on lost customers and potential customers.
Split order printing management
□ Category printer setting: You can specify the name of any printer in the LAN according to the dish category. Supports printing of a category of dishes to up to five printers at the same time. If an accident occurs to the designated printer, it can print to three other backup printers;
□ Parameter settings: You can set the printer name, number of print copies, paper width, response time, and bill margins for each document output. In addition, you can set the separate printing method, whether to automatically remind the order, whether to color-separate printing, etc.;
□ Print monitoring: monitor the printing status of separate orders in real time;
□ Printing detection: After the computer is turned on, it will automatically detect whether each separate printer is normal and can print test orders.
(1) Supports three professional catering order printing methods: by dish category, by printer, and by individual dish;
(2) Supports printing one dish to 5 printers at the same time;
(2) Automatic detection: When running, the detection sheet can be automatically printed to all or designated printers on the network;
(3) Intelligent failover: When a printer fails, the printing task will automatically be transferred to a nearby printer;
(4) Automatic ordering: Automatic ordering if the dishes are not served within the specified time;
(5) Color separation printing: Except for the menu, other document titles can be in red for easy distinction;
(6) Customize the margins of the bill and the number of print copies;
(7) Optional width: supports common receipt printers with a width of 58-150MM, and ordinary A4 printers can also be used;
(8) Hall division: Dishes consumed in the designated hall are printed to the designated printer.
Wireless ordering management
□ Parameter setting: Set the wireless ordering method, using an ordering machine, a handheld computer (C/S mode) or a handheld computer (B/S mode). Set parameters for connecting to handheld computers, databases and order printing systems;
□ Data configuration: ordering machine management and download data generation;
□ Operation monitoring: Monitor the operation of the ordering machine in real time.
(1) The signal of the ordering machine is strong and it is not easy to lose orders: the signal can cover the business area of 5 floors, and the open area is farther (actually it varies depending on the building materials of the building);
(2) Multiple ordering machines can automatically download data wirelessly at the same time;
(3) The operation is simple: it is similar to an ordinary mobile phone. Anyone who can input 1234 or knows a little about Pinyin can operate it;
(4) The fifth generation color screen ordering machine: rich in functions, equivalent to a computer, the ordering machine can complete most front-end business operations;
(5) Power saving, resistant to falling.
Inventory management
□Item category, item information, supplier entry management;
□Inventory system activation and inventory and accounts payable initialization;
□Enter, review and query documents such as item warehousing orders, direct dial orders, transfer orders, picking orders, return orders, return orders, loss and overflow orders;
□Item balance details list, item details list, inventory warning form, item purchase price analysis form, supplier purchase details list.
(1) An inventory management system established strictly in accordance with the accounting system;
(2) Can automatically calculate operating costs and gross profits in any time range;
(3) Comparative analysis of item purchase prices;
(4) Use the moving weighted average method to calculate the dynamic prices of inventory items and accurately calculate costs;
(5) Alarm query for over-stocked and short-stocked items;
(6) Supplier payables management and inquiry;
(7) The entry and exit status and historical documents of various inventory items can be queried in real time, and various statistical reports can be displayed in real time.
Manager decision-making (reports and statistical charts, constantly increasing)
(1) 3 business summary tables: business summary report, department turnover comparison chart, city-specific turnover comparison chart
(2) 2 cashier summary charts: cashier details summary table, amount comparison chart for each cashier type
(3) 1 bill summary table: bill flow detailed table
(4) 3 passenger flow analysis charts: overall passenger flow trend chart, lobby passenger flow trend chart, and room passenger flow trend chart
(5) There are 6 statistical charts on the use of hall rooms and tables: summary table of hall usage details, detailed summary table of room usage, comparison chart of hall dish revenue and passenger flow, comparison chart of hall dish revenue and passenger flow, comparison chart of hall return rate , room return rate comparison chart
(6) 4 employee performance statistics charts: dish sales commission list, dish service commission list, dish production commission list, employee dish sales and commission ranking list
(7) 1 dish withdrawal record statistics table
(8) 3 reservation information summary queries: reservation information comprehensive table, reservation room table table, reservation menu table
(9) 1 invoice usage statistics table
(10) 6 dish sales charts: dish sales summary table, dish category sales and sales comparison chart, bill dish detail table, gold medal dish/profit making dish/slow-selling dish ranking list
(11) 2 summary tables of hall, room and table usage and income
(12) Sales cost and gross profit summary chart, divided into 3 statistical items (production department, dish category, dish), 3 statistical ranges (year, month, date), 30 in total: sales cost and gross profit summary table, total sales Comparison chart, sales comparison chart, total sales trend chart, sales trend chart
(13) 10 member information summary charts: membership card information table, member consumption details table, membership fee renewal details table, member consumption ranking list, lost customer inquiry form, new customer trend comparison chart, potential customer statistics table, etc.
(14) 2 customer account/checkout forms
(15) Member points redemption and 2 rewards
(16) Raw material consumption statistical chart, based on 3 statistical items (production department, dish category, dish), 3 statistical ranges (year, month, date), a total of 48: dish raw material consumption detailed comparison table, department procurement cost Statistical table, business dish consumption and loss summary table, business raw material consumption and loss summary table, raw material coke total quantity trend chart, raw material consumption total quantity trend chart, raw material requisition cost total trend chart, raw material consumption cost trend chart
Backend management
□ Global settings: user information, discounts, membership points redemption, receipts and price collection methods, checkout and dish cost algorithms, wireless ordering settings, data backup paths, SMS group sending settings, etc.;
□ Customer management: customer categories, cumulative discount ratio of membership cards, etc.;
□ Personnel management: department management, company employees, operator accounts and permissions, etc.;
□Dish management: dish categories, dish information, dish recipes and flavors, discount plans, set meals, etc.;
□ Front desk information: business market, bill discounts, checkout methods, reasons for reductions and exemptions and cancellations, hall settings, room information management, ordering categories, menu descriptions, etc.;
□ Data backup: Manually back up all data in a compressed manner.
Automatic backup
Automatically back up the database one to three times a day at designated times to prevent accidents.
Bulk SMS
Automatically send birthday greetings, holiday greetings, promotional advertisements and other text messages to customers, or send regular business status reporting text messages to the boss every day.
(1) Automatically send business data text messages to the boss three times a day;
(2) Automatically send birthday text messages to customers every day;
(3) Promotional advertisements or holiday greetings can be manually customized and sent to customers at any time.
Chain operation management
Through the Internet headquarters, the business data of chain franchise stores across the country and even around the world can be summarized in real time or regularly to realize membership card management, centralized procurement and distribution management of items, inventory inquiry and unified allocation management, etc.
it works
it works
it works