After years of informatization construction, various units have more and more systems of various types. As the application of these systems continues to deepen, leaders and business departments of each unit have put forward new requirements for the informatization departments. The information departments are facing new challenges. Puzzled:
New confusion 1: How is the application system running? How to improve user experience?
The traditional basic monitoring system can only monitor the operation of the network, server, storage, and operating system. It cannot monitor the performance and operation of the application system, let alone the functions of the application system, nor can it monitor user behavior and user behavior. Monitor the terminal environment. Every time the business department proposes to upgrade the system to improve user experience. The leaders all asked the information department to explain clearly: Which functions of the system are not easy to use and no one uses them? Which functions are used by the most people and at what time are they stressful? How many people are using it? What is the user’s usage behavior? Which functions have been used? What pages were visited? How long did you stay in each function? What is the user's usage environment? Ask for an explanation and solution.
New confusion 2: When did the application system become inaccessible? How to know as soon as possible?
Traditional basic monitoring systems can only monitor and alarm for network, server, storage, and operating system faults, but cannot monitor and alarm for other system inaccessibility caused by application layer factors. Every time the system fails, the business department comes to complain. You are the department in charge of information technology. Don’t you know that the system cannot be accessed? The leader asked the information technology department to explain clearly: Why does the monitoring system not work after spending money on it? Ask for an explanation and solution.
New confusion 3: What is the reason why the application system runs slowly? What exactly is the fault with the application system? Whose reason is it? Is it a hardware integrator problem or a software developer problem? Are concurrent users too high? Traffic anomaly attack? Not enough bandwidth? Insufficient hardware equipment such as server storage?
Traditional basic monitoring systems can only monitor networks, servers, storage, and operating systems, but cannot monitor the application system itself. It cannot accurately locate application system faults and cannot find the cause of the problem. Operators, hardware integrators and software developers all pass the buck to each other. Every time the system fails, the business department comes to complain. You are the department in charge of information technology. Don’t you know where the slow-running fault of the system lies? The leader asked the information department to explain two things clearly: 1) What are the reasons for the slow system operation and system failure? Are concurrent users too high? Traffic anomaly attack? Not enough bandwidth? Insufficient hardware equipment such as server storage? 2) Who is responsible for network operators, hardware integrators and software developers? Ask for an explanation and solution.
New confusion 4: Where does the network bandwidth go? How to clarify the traffic and bandwidth usage of each application system?
Traditional basic monitoring systems can only monitor the overall network traffic and overall bandwidth occupancy. They cannot monitor the bandwidth occupancy and traffic conditions of each application system, let alone the bandwidth occupancy and traffic conditions of each function of each application system. Monitor. Every time the business department came to complain about the slow network, the information technology department proposed to expand the bandwidth, and the leader asked the information technology department to explain clearly: why the original bandwidth was not enough? Who has occupied them? How much new bandwidth do I need to buy? Ask for an explanation and solution.
New confusion 5: Where are our users? What is the user's behavior? What are the user's preferences? How to obtain more users, improve user conversion rate, and increase corporate profits?
The boundaries between application systems and websites are becoming increasingly blurred, and the role of application systems is not just to standardize work and improve efficiency. In the Internet+ era, application systems have become the platform that interacts most with end users. Enterprises and financial institutions increasingly need to use application systems to obtain more users, and governments need to use application systems to improve service quality. The IT department is no longer simply a technical support department, but has gradually become a department that provides data-assisted decision-making for business and leadership decisions. Every time a business meeting is held, leaders and business departments have great hopes for the information technology department. They hope that the information technology department will come up with data and explain clearly where our users are? What are the user’s behaviors and preferences? How to optimize our product plans and conduct targeted marketing to obtain more users, improve user conversion rates, and increase corporate profits.
2. Product introduction
Tiaotiao Monitoring, also called "TT Monitoring", is an enterprise-level WEB application monitoring, analysis and alarm system launched by ITMOMO.COM. It can be used to monitor websites, blogs, Weibo, SNS, e-commerce systems and ERP, education management systems, medical Management systems, government management systems, financial management systems, GIS map systems and other WEB application systems carry out multi-dimensional, multi-granularity, multi-level real-time monitoring, analysis and alarm big data systems. This system is a component of the ITMOMO product family (internal R&D code: ITMOMO-APM). It can complement the user's existing basic monitoring system and jointly form the user's information monitoring, analysis and operation and maintenance system. At present, this system has been successfully applied in many large enterprise groups such as ShineWing Accounting Firm (ranked 19th in the world), ShineWing Tax Agency, China National Building Materials Group, China National Petroleum Corporation, and Shandong Yantai Housing Management Bureau. The effect is good.
Tiaotiao application monitoring and analysis system product configuration table
serial number
Indicator name
Indicator description
1. Monitoring and analysis capabilities
Support monitoring and analysis of all WEB application systems such as websites, communities, e-commerce, blogs, Weibo and enterprise industry management software, education industry management software, government industry management software, financial industry management software, operator industry management software, etc.
Supports monitoring and analysis of PHP, JAVA. NET, ASP, HTML and other languages WEB application systems
WEB application systems that support monitoring and analysis of all databases such as MYSQL, SQL SERVER, DB2, ORACLE, INFORMIX, etc.
Supports monitoring and analysis of WEB application systems run by all application middleware such as IIS, TOMCAT, APACHE, JRUN, Dongfangtong Kingdee, etc.
Support monitoring and analysis WEB application system, WEB-GIS application system, WEB APP application system
Supports monitoring users of desktop computers, laptops, IPAD tablets (Android and Apple), and mobile phones (Android and Apple)
Supports monitoring users in Chinese, English, Dutch, French, German, Japanese, Italian, Portuguese, Spanish, and Swedish
Supports monitoring of users using WINDOWS, LINUX, and UNIX
Support monitoring using IE, FireFox, Google and QQ browsers,360 browserof users
2. System compatibility
Supports compatibility and automatic adaptation to operating terminals such as desktop computers, laptops, mobile phones, IPAD tablets, etc.
Supports compatibility with IE, FireFox, Google and QQ browsers, 360 browser and other domestic and foreign mainstream browsers
Supports deployment of mainstream operating systems at home and abroad such as WINDOWS, LINUX, UNIX, etc.
Supports compatibility with single-deployment, cloud deployment, and physical cluster deployment modes
3. Monitoring center
Supports visual setting of application system monitoring frequency
Supports the visual setting of alarm thresholds for application system monitoring indicators, including flow thresholds, occupied bandwidth thresholds, performance thresholds, concurrent user thresholds, etc.
it works
it works
it works