Online customer service code - Supports fixed or floating customer service codes, which are simple and easy to use. You can embed them into the website to see online visitors.
Visitors enter the website reminder - when a visitor enters the website, the website Duokebao will automatically remind you to facilitate customer service staff to detect website visitors in time.
Invite visitors to talk - the automatic invitation and manual invitation functions can increase the probability of visitors' dialogue, so that customer service can do a good job of shopping guide.
Easy to use - Simple interactive interface, quick installation and low consumption.
Quick Reply - Improves the response efficiency of customer service and improves customer satisfaction.
Visitor business card - Note important customer information. When the customer consults again, the customer can be identified, increasing the customer's intimacy and improving the customer experience.
Regular customer identification - automatic search of visitor’s historical conversation records, making it convenient for customer service staff to view the visitor’s historical conversation information.
The function of knowing the information entered by the visitor in advance - customer service can check the information entered by the visitor in the dialog box in real time and predict what the customer says and thinks.
Instructions for use:
1. Please use the following login information after installing this software:
Login site ID: DKB343750
Login name: Test account
Login password: 000000
2. This account is a test account, please do not change the account information privately
3. Test software
a. Please click "System Settings" after entering the main interface.
b. Select "Web Page Code"
c. Select the "Default Code" page
e. Click the "Preview Effect" button in the lower right corner of the page
f. Click to pop up the floating icon in the web page
g. Test dialogue.
it works
it works
it works