online trading
Online transactions are terminal financial services provided to the widest range of customer groups. In the construction of online transactions, the two major themes of information services and marketing services are mainly highlighted. Based on the customer hierarchical service principle, targeted services are provided according to customer levels.
Online trading customer groups account for the highest proportion of securities companies. Therefore, in the overall construction, the most prominent use of the "robot effect" is to use effective service system planning and convenient customer self-service to enable customers to independently obtain personalized services. , so that the automatic service resources of online transactions can be maximized, thus reflecting the application of "long tail theory" in online transactions.
VIP deal
VIP trading is a targeted online trading terminal for high-end customers. In its overall planning, it highlights the tilt of resources to ensure that the largest service resources serve it, thereby bringing the greatest return on investment.
For VIP customers, according to different demand tendencies, it has the following manifestations:
Speed
Such customers mainly focus on the speed of online transactions, such as warrant customers, strategic trading customers, etc. To meet the needs of such customers, it is mainly met through construction methods such as Level 2 market applications, transaction promotion, and independent fast trading channels.
Functional
Such customers mainly focus on whether online trading can provide convenient operating tools, such as full keyboard operation, order payment transactions, ETF transactions, strategy commissions, etc.
Serviceability
Such customers mainly focus on whether online transactions can provide rich service methods, such as online financial services, expert consultation, exclusive information products, Level 2 market conditions, foreign mainstream trends, etc.
it works
it works
it works