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Application Highlights
Participate digitally in a shared context and feel like you are in the same room with everyone else.
File sharing
Co-author documents in real time. Securely store, access, share and collaborate on files anytime, anywhere.
videoconference
Make meetings more in-depth and increase productivity through real-time collaboration.
screen sharing
By sharing your screen, everyone can see the same content at the same time, ensuring everyone stays on the same page.
Privacy and security
Meet legal regulations and organizational needs through industry-leading compliance products/services.
Custom background
Create the perfect virtual setup by selecting, uploading or blurring the background.
Applications and Workflows
Streamline any and critical business processes by integrating applications and workflows.
FAQ
1. Network connection problems
Slow connection
Problem description: Users may experience significant delays when using Teams, which is usually caused by limited international egress bandwidth and network congestion.
Solution:
Switch to a wired network for improved stability.
Check whether the network is stable and whether there is packet loss or delay.
Consider using a VPN or private network service to optimize your network connection, especially for cross-border meetings.
Video conference freezes and audio is unclear
Problem description: Video conferencing has high requirements for network quality. An unstable network may cause screen freezes and unclear audio.
Solution:
Make sure all participants have stable internet connections.
Try closing other bandwidth-hogging applications.
If possible, use a wired network for video conferencing.
Message synchronization delay
Problem description: Untimely message synchronization may affect the efficiency of team communication.
Solution:
Check whether the network connection is stable.
Make sure both Teams client and server are updated to the latest version.
2. Software function issues
Dialpad not visible in Teams client
Problem description: Users may not be able to see the dialpad in the Teams client.
Solution:
Check and assign a Teams phone license or SKU containing a phone license.
Make sure the user is in TeamsOnly mode to use the phone and federation features.
The microphone and camera cannot be turned on during the meeting
Problem description: In Teams meetings, users may not be able to use the microphone and camera properly.
Solution:
Find the device settings in Teams and check the audio and camera settings.
Make sure your Windows or Mac system's privacy settings allow Teams to access the microphone and camera.
Client version issue
Problem description: There may be compatibility issues when using older versions of the client.
Solution: Update the Teams client to the latest version.
Teams update log:
1. Optimize content
2. The details are more outstanding and bugs are gone.
Huajun editor recommends:
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