1. The customer must call for a follow-up visit on the xth day after purchasing the product.
2. Conduct after-sales follow-up after three weeks to understand the initial effect of the product.
3. Sales must be done after three months and then followed up, because under normal circumstances, the products purchased by customers will be used up after three months. Timely follow-up can encourage customers to purchase again.
General tips for telephone return interview record form
1: Sum of multiple conditions
It is necessary to count the total amount of subsidies provided by the department for production and the position is for the main operator.
The formula is:
=SUMIFS(D2:D9,B2:B9,F2,C2:C9,G2)
2: Conditional counting
It is necessary to count the number of business transactions of the designated store. That is, count how many specified store names there are in column B.
=COUNTIF(B2:B12,E3)
3. Change number format
Excel’s shortcut keys are not chaotic, but follow a certain logic.
For example, if you want to quickly change the format of a number, you can immediately add a dollar sign to the number, because the $ symbol and the number 4 share the same key.
In the same way, "Ctrl+shift+5" can quickly change the number into the form of percentage (%).
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it works
it works
it works