Golden Butler Hotel Management System

Golden Butler Hotel System Software is a set of hotel comprehensive management system software developed with great concentration by Beijing Golden Butler Software Technology Co., Ltd. It is suitable for the business management of various star hotels, budget hotels, business express hotels and hotel rooms.

The main functions include booking management, reception management, cashier management, housekeeping management, night review management, marketing management, data analysis and query and other modules. It can interface with commonly used systems in hotels, such as member cards, electronic door locks, ID card recognition, telephone Billing, public security household registration, etc.

1. Basic functional modules

Room status map: real-time room usage; comprehensive room status identification; supports quick retrieval of room number, room type, room status, guest name pinyin code and other information; quickly finds rooms that meet guest needs through filtering conditions; through the right side of the form The button on the toolbar enters the corresponding functional interface; a simple room status interface can complete all the cashier work. Supports quick filtering by floor, room type, room status, price type, etc. Batch operations can be used to set up clean rooms in batches, set up maintenance rooms in batches, open rooms in batches, make reservations in batches, and increase fees in batches. You can also change rooms and join rooms by dragging and dropping.

Reservation management: Reservations for individual travelers, groups, members, and contract units; management of reservation batches and room arrangements; support for teams to check in together or separately to facilitate timely changes to host and guest information; multi-condition comprehensive query of reservation documents; automatic cancellation of reservations when timeout; Reservation data can be exported and printed directly; reservations can be quickly restored; and query of forward room status and forward room category analysis up to 30 days is supported.

Reception management: Quick check-in for individual guests, teams, members, contract units, and historical guests; blacklist reminder; room information editing; supports direct registration and management of casual guests on the check-in interface, and complete identification of special guests such as confidential guests, members, and foreign guests; Edit and modify group orders; filter rooms with multiple conditions; record relevant operations in detail.

Cashier management: collection (deposit refund), accounting, transfer, red charge, cancellation, partial settlement, check-out, invoice, non-resident consumption, account collection, bill recovery (resumption of check-in and resumption of checkout), Extended stay card issuance, multi-condition comprehensive inquiry and advanced inquiry, summary and detailed bills can be set as needed, single mixed checkout method can be easily processed, and shift handover reports are clear.

​​​​Planned room rates: You can set the planned room rates for different dates, set global planned room rates for all rooms, or set the planned room rates for a certain room according to the actual situation, which is beneficial to hotel marketing, improves the hotel's occupancy rate, and increases revenue.

Customer order analysis: Comprehensive and complete customer order analysis, two different query modes, comprehensive query and advanced query, to meet the needs of different managers; in-store customer orders, outstanding customer orders, arrival today, departure today, today You can easily check various customer orders such as pre-departure, pre-arrival today, overdue arrival, account reminder, etc.; there are also shortcut keys for converting to a member, sending text messages, sending emails, etc. to help you easily do marketing.

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​​​​Butler Center: Comprehensive management such as setting room status, room status table viewing, maintenance record analysis, safe management, luggage management, item rental management, lost and found, etc.

Data analysis: A few simple reports such as front desk reports, financial verification, financial analysis, manager analysis, etc. can provide managers with comprehensive and accurate data; real-time hotel status helps managers understand the current operating conditions of the hotel; self-designed reports, Automatically record after form adjustment.
                     
Data maintenance: The system uses flexible parameter settings; batch setting of rooms, operator permission copying, etc. improves efficiency; accounting items and data dictionaries are set according to actual conditions; document notes are maintained at any time; following guests can be easily added, etc.

​ ​ ​ ​ 2. Optional functions

Marketing management: Members, agreement units, and billing units can be easily managed; the price system can provide different room prices for different customer groups; member card issuance, recharge, consumption, membership, etc. are simple to operate, and detailed records can be checked.

SMS function: You can automatically send holiday text messages, business reports, birthday blessing text messages, etc. through system settings. You can also import mobile phone numbers through any text for marketing to members and target customers.

Remote reports: As long as there is a network, you can understand the hotel's operating conditions at any time. Just a few simple reports can meet the hotel owner's demand for hotel data.

Document identification: It can realize automatic scanning and analysis of surface information of first- and second-generation ID cards, and automatically enter guest names, ID numbers, detailed addresses and other information to realize typing-free registration. It supports different document recognition devices on the market and only requires simple configuration.

Door lock interface: Quickly issue cards for non-residents and residents, eliminating cheating at the front desk when opening private rooms. Card issuance permissions are strictly controlled, and card issuance records are easily queried; it supports most door locks on the market and requires simple configuration.

Telephone billing: realize automatic real-time accounting of telephone charges, without the need for operators to manually record accounts; supports various program-controlled equipment.

Public Security Household Registration: The interface has been established with the Public Security Household Registration. With simple settings, the Public Security Household Registration information will be automatically uploaded, reducing the number of registrations, improving work efficiency, and making it easy for guests to check in.

Hotel reservation website: Automatically extract reservation information from hotel websites such as Ctrip and Elong into the hotel software system and generate reservation orders, greatly improving work efficiency.

​​​​Mobile app: Check the hotel's business status, room occupancy, and future room status through the mobile app, making it easy to grasp room status in a timely manner. You can check the detailed consumption status of each customer order at any time through the app. Even if the front desk computer cannot access the Internet or the computer cannot work properly, you can still handle the checkout and check-out procedures for the guests. Functions such as modifying room status and recording room consumption can be implemented through the app.

Functional advantages:

​ ​ 1. Abandon the cumbersome installation and configuration. It only takes three simple steps to complete the upgrade. There is no distinction between stand-alone version and network version.

​ ​ 2. Supports desktop operating systems such as xixp, win7 win8 win10, etc., abandoning the complicated traditional operation interface with multiple menus and multiple interfaces.

​ ​ 3. Supports shortcut key operations, and common operations can be entered from different interfaces.

​ ​ 4. Comprehensive and complete room status identification

5. Supports penetrating query. Any place in the system that is associated with a customer order can be entered into the customer service center of the room by double-clicking. In the customer service center, front-end business related to the guest can be completed without having to remember a large number of menus. By pressing the button, you can view guest consumption details, payment details, guest management, and related operations.

​ ​ 6. Real-time understanding of hotel room occupancy status and future room status. You can also check the room occupancy status at any time period.

                            Reports can be designed by yourself. The tables can be sorted according to titles, incrementally searched (shortcut key: ctrl+F), automatically saved after adjusting size and position, and data export and printing can be selected according to actual conditions. It also has intelligent form design. The form can not only be viewed but also sorted and filtered based on the title content.

​ ​ 8. When the server is disconnected, the workstation will automatically remind you without exiting. After the server is connected, double-click the hotel name and the workstation will connect again.

​​ 9. It can be connected to the public security household registration to automatically upload guest information and reduce the number of registrations.

​ ​ 10. Connect to the hotel reservation website to automatically generate reservation orders.

​ ​ 11. Message function, you can leave us a message directly.

12. Fully compatible with guest room door locks, ID card reading and other equipment, enabling one-click operation, greatly saving time for room opening and checkout.

13. Simple and quick, you will know it as soon as you use it

● The operation process is simple and fast; you no longer have to worry about training novice waiters.

● Complete the guest's check -in or checkout in 10 seconds.

● Provide customer service technical support to help you solve various problems encountered in use.

● Simple maintenance can be installed pure green, and the complicated installation and configuration process can be abandoned, so that you can play system settings without professional support.

14. Automatically generate complete reports

● Complete report and data analysis function

                    ● Daily reports are automatically generated to help you fully understand the hotel’s operating status

● See the essence through reports and use data to guide hotel operation and management

15. Support WeChat booking, making hotel direct sales easier (to be customized)

● You can customize WeChat booking services to develop direct sales channels for hotels.

● Open WeChat and book it. Customers are easier and more convenient.

● Maintain customers and achieve precise promotion of hotel WeChat marketing.

16. Monitor room status anytime and anywhere

● The mobile phone APP is rounded up at any time, where the BOSS goes.

● Remote real -time query housing order and operation report information.

● End of the End of the End of the End of the End of the End of the End of the End of the End, the business is in control!

17. Cloud server to ensure data security

● Exclusive C/S architecture cloud computing hotel management system, which avoids the disadvantages of the B/S version software that is not adapted to the use of operation habits and open the browser to log in to the software.

● Data deployment on a safe and stable "Alibaba Cloud" server.

● Engineers comprehensively ensure that the hotel management system is running stable and data security.

18. A complete member management system to increase the hotel’s return rate

19. Support multiple payment methods for parallel checkout.

​ ​ 20. Security, ensuring data security through device authorization and operator rights management

​ ​ 21. It can provide an open data interface to exchange data with other software.