Qianniu cache cleaning tutorial introduction:
Method 1: Use the official cache cleaning tool
1. Qianniu officially provides a cache cleaning gadget. In the upper right corner of the Qianniu interface, click the drop-down arrow, find "Help and Feedback", and click to pop up the Qianniu team service account homepage, as shown in Figure 1:
(Figure 1)
2 There is a "Clean Page Cache" in the gadget, which can be used by clicking on it, as shown in Figure 2:
(Figure 2)
Unfortunately, due to some reasons, it is no longer necessary to exit Qianniu when using the cache clearing gadget. Although this is convenient, it also brings great shortcomings.
Sometimes when you encounter problems, just using the official cache clearing tool does not work because it does not clear all caches.
Method 2: Manually clear the Qianniu cache
If you are a win8 computer:
1. Open my computer and copy the address C:UsersAdministratorAppDataRoamingwebctl to the directory bar.
Just delete all the folders in the directory and reopen Qianniu, as shown in Figure 1:
(Figure 1)
If you cannot open the URL, please check 2 points.
First, when you installed Qianniu, did you use the computer administrator account as Administrator?
For example, if the account number is xxx, please change the address to C:UsersxxxAppDataRoamingwebctl
Second, if it still cannot be opened, please set your folder properties to show hidden folders.
The method is: First, open any folder on my computer and click View-Options above, as shown in Figure 2:
(Figure 2)
Select "Show hidden files, folders, and drives" in the picture, and then open the URL above, as shown in Figure 3:
(Figure 3)
If you are using Win7 system:
2. Open my computer and copy the address C:UsersAdministratorAppDataRoamingwebctl to the directory bar.
Just delete all the folders in the directory and reopen Qianniu, as shown in Figure 4:
(Figure 4)
If you cannot open the URL, please check 2 points. This step is also supported by XP system.
First, when you installed Qianniu, did you use the computer administrator account as Administrator?
For example, if the account number is xxx, please change the address to C:UsersxxxAppDataRoamingwebctl
Second, if it still cannot be opened, please set your folder properties to show hidden folders.
The method is: First, open My Computer, in the upper left corner, go to the menu bar -> Organization -> Folder and search options, or Organization - Layout - just put a check in front of the menu bar, as shown in the figure 5 shown:
(Figure 5)
Select "Show hidden files, folders, and drives" in the picture, and then open the URL above, as shown in Figure 6:
(Figure 6)
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