Business hall queuing system software

Business hall queuing system software system advantages

a. The entire system uses software to realize queuing and calling. No wiring is required. Existing computer equipment can be fully utilized to implement queuing and calling management, which saves the investment in hardware costs. It is one of the most cost-effective software of its kind. The system implementation is simple and convenient.

b. The LCD/synchronous LED screen display format can be customized.

c. The number-receiving interface has also been customized. Businesses can be added and deleted at any time, and pictures and styles can be switched at will.

​​ d. The salesperson-side calling software is fully designed with the salesperson in mind and does not affect the salesperson's work at all. The software is automatically hidden. When the salesperson calls, he can use a customized hotkey to call without opening the calling software interface.

e. The display software and the number-taking machine system can share the same computer without affecting each other. Save computer hardware resources.

                                      It can be used together with the physical pager. The physical pager can be connected to the window without a computer. The system is convenient and flexible to configure.

g. Voice support supports Mandarin female voice, Mandarin male voice, English female voice, Cantonese female voice and other multiple languages.

h. The system can be used in conjunction with the evaluation system, and one evaluation can be achieved once a queue number is reached.

i. Basically compatible with LED screen communication protocols on the market (can be customized).

Functional features of the business hall queuing system software

​​ 1. Run the queuing system parameter setting program pdcsset.exe to set the relevant parameters of the queuing system.

​​ 2. The control system adds the voice system "proserver.exe". The main function of this subroutine is to communicate with the virtual number calling program installed on the salesperson's end and send out the voice of the number calling information.

3. Virtual calling program on the salesperson's side. This subroutine is mainly used by the salesperson to call customers. This program will be automatically hidden and has a hotkey function. It is installed on the salesperson's computer and does not affect the work at all. The salesperson can call the customer just by pressing the pre-defined hotkey.

​​ 4. LCD display or plasma display/synchronized LED screen display program. This subroutine is mainly used to display the queuing system for calling customers. For example, when the salesperson presses the button to call next, the display will display information such as "Please go to window 201 for processing No. 1001".

5. Touch screen number-taking system. This program is used for customers to take numbers. The software is installed on a touch-screen machine or on an ordinary computer. After setting up the business, the customer clicks on the corresponding business, and the printer prints a queue number ticket.

Business hall queuing system software update log

Business hall queuing system software 31.9.8 Online version update log

​​Updated the function of taking the number and printing the receipt format