China Mobile Cloud Disk

Features of China Mobile Cloud Disk Software

​ ​ Users can control mobile phones, personal computers,TabletPersonal digital content in multiple terminals and multiple applications can be backed up, synchronized and managed in a unified manner in the cloud. Users can also play and browse various digital content such as photos, music and videos stored in the cloud online. They can also share and manage the above content. spread.

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China Mobile Cloud Disk Function Description

​ ​ 1[No speed limit for upload/download] There is no speed limit for ordinary users. The upload and download speed depends on the user's network and device conditions;

​ ​ 2[Multi-terminal two-way synchronization] Supports multi-terminal synchronization such as APP, PC, Web, TV, mini programs, etc., and supports TV screen display;

​ ​ 3[Computer Backup] Conveniently back up pictures, audio and video, and large files to free up space on your computer;

​​ 4[WeChat file automatic backup] solves the problem of expired WeChat files that cannot be viewed;

​​ 5【Recent】Browse the latest personal uploads at any time, get family cloud and shared group file updates in a timely manner.

​ ​ 6【Convenient Note Templates】App recordings are transcribed in real time, Windows version is quick to edit, multiple styles of note templates are available, and optimized notes can be automatically uploaded to the cloud.

FAQ:

Problem description:

When users use China Mobile Cloud Disk, they may be unable to log in, upload or download files. This is usually related to the network connection.

Solution:

Check your network connection: Make sure your phone or computer is connected to a stable network, such as Wi-Fi or mobile data.

Switch network: If the current network connection is unstable, you can try switching to another network, such as switching from Wi-Fi to mobile data, or from mobile data to Wi-Fi.

Check the network settings: Make sure the network settings of your phone or computer are correct and do not restrict access to China Mobile Cloud Disk.

2. Account management issues

Problem description:

Users may encounter problems such as forgetting their passwords, being unable to log in, or having their accounts locked.

Solution:

Forgot your password: You can use the password retrieval function of China Mobile Cloud Disk, enter the mobile phone number or email address bound during registration, and follow the prompts to retrieve your password.

Unable to log in: Check whether the entered account number and password are correct and make sure there are no extra spaces or wrong characters. If you still can't log in, you can try clearing your browser cache or restarting your phone and trying again.

Account is locked: If the account is locked, it may be due to multiple failed logins. At this time, you can contact China Mobile Cloud Disk customer service and provide relevant information to unlock it.

3. File upload and download problems

Problem description:

When users use China Mobile Cloud Disk to upload or download files, they may encounter problems such as slow speed, failed upload, or inability to download.

Solution:

Check your network connection: As mentioned above, make sure your network connection is stable and fast enough.

Check the file size: China Mobile Cloud Disk has a limit on the size of a single file. If the file is too large, the upload may fail. At this time, you can try to split the file into multiple small files before uploading.

Clear the cache: Clear the cache in the settings of China Mobile Cloud Disk to free up storage space, which may help improve upload and download speeds.

Try another time period: Sometimes uploads and downloads may slow down or fail due to network congestion or high server load. At this time, you can try to operate at other time periods.

China Mobile Cloud Disk Update Log