Telephone recording system software

The incoming call pop-up recording system software is a software specifically designed for small and medium-sized enterprises or individual merchants that manage incoming calls, outgoing calls, sales, reservations, recording, pop-ups, soft dialing, etc. using landline phones as the medium for sales services. The system uses the latest fully intelligent custom software technology and telephone voice hardware technology, integrates a powerful customer relationship management system and universal custom function features, and realizes real-time tracking of incoming customer calls and outgoing employee calls; realizes automatic batch calls to contact customers; real-time statistics of employee call volume, call effects, and customer maintenance status, greatly improving the efficiency of customer phone management and service, and improving customer satisfaction and corporate image.

Phone recording software features:

The main phone management functions include: incoming call records, customer information pop-up, outgoing call records, incoming call recording, outgoing call recording, recording viewing, recording playback monitoring, missed call recording, missed call reminder, soft phone outbound dialing, message notification, automatic outbound calling, and phone calls. Call effect analysis, call volume statistics, effective call volume statistics, call duration statistics, daily call traffic statistics report, weekly call traffic statistics report, monthly call traffic statistics report, annual call traffic statistics report, effective call policy settings, batch calls, call traffic distribution, etc.