Decompression code: pj888
Brief introduction
1. Specific modules:
Front desk reception, reservation system, guest room management, front desk cashier, membership card management system telephone billing and telephone level control, catering cashier, bathing system, ktv cashier, financial statements, manager inquiry, warehouse management, personnel and labor, one-card interface, public security household registration interface, VOD interface, ID card scanning interface, etc.
The greatest benefit of our software is its applicability and draws on the advantages of the international hotel management system (fidelio in Germany). We have more than 100 successful cases of integrated hotels of different sizes.
2. System characteristics
1. Broad application objects
Standard international star hotel system architecture, high design starting point, advanced technology, free combination of business modules to meet targeted management needs, more suitable for all types of star hotels with comprehensive business functions, high-end clubs, clubs, tourist resorts and large and medium-sized hotels .
2. The platform is advanced and reliable
Adopting the industry's common C/S model, a large database and a three-tier data structure system, using the WINDOWS 2000 system, the WINDOWS user interface is easy to operate and master. The core of the system provides reverse accounting processing, retains traces of the original operations, and facilitates financial tracking and control. Avoid cheating.
3. Data security and stability
Provide data access password control technology, transaction-oriented processing system, and automatic audit mechanism to prevent the occurrence of incomplete data and ensure data accuracy. The differential backup mechanism adopts system multi-level backup technology and automated system recovery methods to restore the system to work in the fastest time and ensure a stable and safe operating environment.
4. Flexible and practical operation
The graphical room status interface allows you to see the status at a glance. The system automatically transfers room fees, dynamic and real-time control of guest rooms and guest accounts, and provides automatic transfers for guest rooms, catering, saunas, swimming and recreation, etc. to facilitate guest consumption. Provide accurate and humanized queries and fuzzy queries, synchronize customized reports and screen displays, support the combination of graphics and tables, and provide billing and foreign currency settlement to meet the needs of foreign-related hotels.
3. Reception reservation management system
1. Reservation management: Reservation registration, reservation guest information entry, reservation time, check-in time, room reservation, promised retention time, reservation deposit payment, reservation modification, reservation cancellation, reservation inquiry.
2. Individual guest registration: registration by available room, guided registration, quick registration by room status, registration by room type, entry of basic guest information and check-in information (including hourly room registration information), room change, registration information modification, stay extension, It is linked to the IC card door lock system to register and issue cards directly.
3. Group management: establishment of group information, group maintenance, group registration, establishment of group general account, group room allocation, group room occupation.
4. Guest query: Query the information of current guests and historical guests according to conditions. The inquiry system queries guest registration information, payment review information, and account pages based on today's check-in, checked-out, current guest, today's check-out, foreign guest, VIP guest, etc. information and other information. Browse the guest account page.
5. Room status management: query room status, graphic display of room status, and prediction of remaining rooms.
6. Agreement customer management: Add and modify agreement customer information, detailed statistics of current accounts, and summary of current transactions.
7. Reception report management: reservation report, today's check-in, checked-out, staying guest, check-out today, VIP guest report, guest query report by room, name, room occupancy, room availability forecast report, receptionist shift report, etc. (The report types can be added or modified according to the actual situation of the hotel).
8. Receptionist login settings: Receptionist name, shift, and password modification.
4. Cashier night review management system
1. Transaction management (calling every consumption or payment by a guest a transaction): adding transactions, collecting deposits in advance, reversing accounts, and carrying forward account pages.
2. Checkout: normal checkout, IC card reading checkout, balance checkout, account page summary, printing guest bills, and individual settlement of group phone bills.
3. Transaction query: In today's transaction log, you can query and print transaction details by transaction type, transaction name, handler, offset transaction, etc.; in historical transaction query, you can query by start date, end date, room number, transaction name, handler, etc. Users can query and print the transaction details that occurred on the guest account page and historical guest account page. Account page statistics and printed account page summary.
4. Guest query: query the information of current guests and historical guests according to conditions, query guest registration information, payment review information, account information and Other information. Browse the guest account page.
5. Accounts receivable management: adding and modifying customer information, customer account subtotals, transaction summary, and invoice list.
6. Room status query: query room status, graphic display of room status, and prediction of remaining rooms.
7. Report management: daily cashier report, morning operation report, today's check-out report, each account balance report, today's transaction report, red account report, shift report, etc.
8. Handler management: Who will receive the reception? Who modified it? Who reviews? Who pays the bill? All are clearly recorded.
9. Night review management: Account page pre-review and review business rules. If the guest's consumption account balance is not zero, the guest cannot check out and leave; only rooms that are larger than the review date can be booked; reservations that reach the review date must be checked in or canceled; Only through today's night review can you end today's transaction operations, etc., and print the review report.
5. Housekeeping center management system
1. Room status management: Check the room status of the day and modify the current room status (such as changing a faulty room to a maintenance room) to adjust the rental status of the guest room accordingly.
2. Cleaning management: Set cleaned rooms as clean rooms, or manually set guest rooms as dirty rooms
3. Vacancy confirmation: Set the room that has been cleaned after the guest leaves the hotel as a vacant room to increase the room occupancy rate (the room is automatically set as a dirty room after the guest leaves the hotel and as an empty room after cleaning).
4. Fangba management: Fangba bill entry, sales statistics, variety statistics, etc. There are more than ten payment methods such as cash, check, credit card, transfer, and hanging account, and you can choose one or more methods for settlement.
5. Laundry items: define wet cleaning, dry cleaning, ironing and other items, define laundry types, unit prices
6. Laundry bill: Enter the customer's quantity, unit price, and type of laundry; perform settlement methods such as hanging accounts and cash settlements.
7. Consumables management: define the types of daily consumables required for all guest rooms, unit prices, etc. Consumables collection: collect the recipients and quantities of consumables for each team on the day; consumable statistics: collect the daily consumables for all teams on the day Product statistics.
8. Cleaning employee management: define the work number of each employee
6. Telephone automatic billing system
1. Program-controlled telephone charges are automatically logged into the guest account page
2. Rate setting and department extension setting
3. Room charges are automatically logged into the guest account page
4. Call charge inquiry, call charge statistics, and report printing
5. Automatically charge at full price, half price, 30% and other discounts according to the telecommunications system
7. Customer relationship management system
1. Customer list: record the basic information of customers, including customer name, gender and ID card, etc., establish customer files, and complete the card issuance operation;
2. Customer classification: Classify customers according to their categories, and query customer information in combination; maintain customer type information through operations such as adding, modifying or deleting;
3. Customer complaints: Complaint information against customers through operations such as adding, modifying or deleting;
4. Customer consumption statistics: By defining the query date period, query the customer's stored value consumption, discount consumption and point consumption information within the specified date period;
5. Customer consumption analysis: By defining the query date period, analyze customer consumption details by customer name, customer type, etc.;
8. Lobby inquiry management system
1. Overall browsing of the hotel: monitor front desk business, guest room accounts, accounts receivable, deposit accounts, account balances, occupancy rates, statistical consumption details at each cashier point, and statistical reports on daily guest room utilization
2. Group management: establishment of group information, group maintenance, group registration, establishment of group general account, group room allocation, and group room occupation.
3. Guest query: Query the information of current guests and historical guests according to conditions. The inquiry system queries guest registration information, payment review information, and account pages based on today's check-in, checked-out, current guest, today's check-out, foreign guest, VIP guest, etc. information and other information. Browse the guest account page.
4. Room status management: query room status, graphic display of room status, prediction of remaining rooms, and room change.
5. Agreement customer management: Add and modify agreement customer information, detailed statistics of current accounts, and summary of current transactions.
9. Catering cashier management system (Chinese and Western food, cafes, bars, etc.)
1. Registration management: guest registration, modification of registration, deletion of account pages, closing channels, changing channels, and transferring account pages to tomorrow.
2. Consumption management: increase consumption, enter consumption orders, charge off consumption, record dishes with mnemonics, record dishes with numbers, enter additional dishes, and give away dishes.
3. Ordering management: Ordering information registration, including ordering time, dining time, number of reserved tables, number of people, ordering details, order cancellation, ordering inquiry.
4. Main form: The current table, private room occupancy status, and guest consumption status are displayed.
5. Settlement management: classified discounts, comprehensive discounts, guest checkout, invoice amount, bill printing, inquiry form printing, checkout method management, such as automatic statistics of cash payment, check payment, credit card payment, free, pending account, etc.
6. Daily statistics management: Today's cash register overview, close today's operations, statistics by category, statistics by dish, statistics by bill, statistics by private room, daily sales item ranking, daily sales report printing, today's overall collection statistics and printing .
7. Secondary inventory management (mainly manages the daily inventory of alcoholic beverages): warehousing, warehousing inquiries, warehousing statistics, returns, return inquiries, return statistics, inventory dynamics, outbound inquiries, outbound statistics, inventory counting, inventory counting Query, inventory statistics, inventory document search, link with the first-level database, and receive data in real time.
8. Recipe management: maintenance of dish categories, maintenance of special dishes, automatic maintenance of additional dishes, maintenance of dish details, maintenance of drinks and beverages, price maintenance, package maintenance, recipe printing, and commodity unit maintenance. Each consumption category and consumption item can be added, modified and deleted at will, and can be set at will according to one's own business conditions.
10. Entertainment cashier management system (sauna, foot bath, KTV, mountain mining, etc.)
1. Guest registration, registration by hand sign.
2. Add or cancel consumption items.
3. Checkout processing can be linked to the front desk and guest rooms to check out and print guest consumption bills.
4. Print daily and monthly sales reports.
5. Conduct inquiries, statistics and chart analysis on sales revenue and sales quantity by month and day
6. Control of discounts and free orders, who allows them.
7. Automatically calculate the total consumption amount according to the guest's consumption items, and provide discounts.
8. Timing services can be billed based on time.
9. Maintenance of consumer items.
10. Technician management and technician performance statistics.
11. Shopping mall sales management system
1. Product sales sheet: sales entry, customer attributes, sales products, salesperson, confirmation of account/cash payment method, sales amount, and printing of sales vouchers;
2. Return entry: customer attributes, returned products, salesperson, refund method, return amount, reason for return, return;
3. Sales query: query consumption records and total quantity and amount based on sales orders, consumer customer information, consumer goods, and salespersons;
4. Document query: query of all sales orders and return orders, and details of recurrence;
5. Document reversal: Before the next step of the operation procedure corresponding to the above documents occurs, the records entered due to operational errors are reversed, and the original records are retained to clarify responsibilities;
6. Today's statistics: Statistics on sales of goods, sales amount, consumption bill list, payment methods, etc., and print daily reports.
12. Procurement inventory management system
1. Product purchase, purchase inquiry, product return, return, direct call return, direct return inquiry, gift purchase, gift purchase inquiry, direct call, return inquiry;
2. Sales, distribution sales, distribution, distribution sales inquiry, sales inquiry;
3. Inventory accounting, inventory allocation, allocation inquiry, return to warehouse, receipt and return to warehouse, receipt and return inquiry, product receipt, receipt inquiry, receipt and return;
4. Inventory, inventory review, monthly settlement of the current period, generation of custody accounts, inventory statistics, balance inquiry, inbound inquiry, outbound inquiry, current inventory, and inventory warning;
5. Purchase analysis, department inquiry, monthly balance inquiry, custody account inquiry, gift inquiry, gift statistics, gift analysis, distribution and sales;
6. Suppliers, supplier accounting, payables entry, supplier payables inquiry, supplier payment, payment entry, suppliers, payment inquiry, supplier balance;
7. Warehouse pricing configuration, initial inventory, database initialization, data reception, and personnel maintenance.
Decompression code: pj888
