vivo official website

The vivo official website Android version is a fully functional mobile software that integrates information reading and online shopping services. It is the mobile version of the official website of vivo mobile phones. In the vivo official website app, users can obtain the latest vivo information in a timely manner, purchase vivo products online, and participate in fun interactive activities to receive welfare rewards.

vivo official websiteBasic introduction

​ ​ ​ Vivo official website app is the official website application of vivo mobile phones, which provides mobile phone information, pre-sales consultation, online purchase, and after-sales service. In addition, vivo’s official website app has built-in official genuine products, free shipping for purchases over 68 yuan, 30-day returns and exchanges, and exclusive subsidies for installment purchases.

New products are on the market, generous gifts are given with purchase, hot-selling accessories, exclusive laser engraving customization, extended warranty for broken screens, game gift packs, etc.

Members enjoy more rights, priority delivery, game gift packs, trade-in additional subsidies, etc.

There are more interesting interactive activities, and the v fan community is waiting for you to join in.

vivo official websiteFeatures

vivo new mobile phone

The latest information on official and authentic products

Intelligent shopping for quality products

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There are many benefits for membership

Multiple gifts and considerate services

Exclusive special services

Trade-in custom laser engraving

Happy V fan community

​ ​ ​ ​ Interacting with friends to discover surprises

vivo official websiteFAQ

   How to check the address, phone number and working hours of the after-sales outlet?

                                                           Enter vivo’s official website → Services → Service Outlet Inquiry to make inquiries;

​ ​ 2. Go to mobile phone settings→More settings→After-sales service to inquire;

​​ 3. Follow the "vivo smartphone" official account, enter the service center → after-sales service outlet to make inquiries;

4. Call the national customer service hotline for inquiries.

   How to retrieve the password of vivo account?

Log in to vivo account/set up account—>retrieve password—>enter mobile phone number/email/account nickname:

​ 1.1 Select the security question—>enter the answer—>change password;

​​ 1.2 Select the mobile phone number—>enter the SMS to view the received verification code—>enter the verification code—>change the password;

​ ​ 1.3 Select via email—>Log in to your email to view the received verification code—>Enter the verification code—>Change password.

      Is there any charge for flashing and reinstalling the system after-sales service after the warranty period of the mobile phone?

It is free to restore the system of vivo mobile phones at the vivo after-sales service center, and no labor fees are charged.

vivo official website update log

​ ​ 1. Fixed BUG, the new version has a better experience

​ 2. Some pages have been changed