Pocket Uf Mac

The official version of UFIDA Mac is a collaborative office tool suitable for use on Mac computers. The latest version of UF Mac allows you to chat and make friends at will, and at the same time, you can customize your schedule to improve work efficiency. In addition, UFIDA Mac can also realize calendar sharing, work arrangement, and easy appointment of "meetings". The content in the work schedule can be turned into tasks at any time for easy follow-up.

Things to note:

Friends who use Mac to install or download application software often encounter the following three error situations. The editor here provides you with solutions to help you solve the Mac error problem:

1. "...the software is damaged and cannot be opened. You should move it to the Trash"

2. "The xxx software cannot be opened becauseApple can't check if it contains malware"

3. "Cannot open xxxsoftware because it comes from an unidentified developer"

Don’t panic if you encounter the above three situations, follow the editor’s instructions and solve them easily.

1. Turn on any source in the computer settings.Open any source.

2. Opening any source will solve the problem of most software error reports. If it does not work, it means that you need to bypass application signature authentication by executing command line code. Execute command bypassiosnotarizationGatekeeper.

3. If the above operations still cannot solve the problem, then you need toclosureSIPSystem integrity protectionOnly then can.

Pocket UFIDA Mac software features

​ ​ Message: Initiate and receive text, picture, and video chat messages from online users at any time;

Schedule: Create and share schedules with reminders at any time;

Address book: Find the address book of employees and partners of UF Group member companies;

Application: It can complete various work scenarios such as work email, clock-in and attendance, online approval, meeting reservation, etc.

Features of UFIDA Mac software

      Message/Communication

Improve communication efficiency between people, between people and systems, and between people and organizations, communicate like WeChat, and share like Weibo

      Schedule/Task

Calendar sharing, work arrangement, and easy appointment of "meetings". Contents in the work schedule can be converted into tasks at any time for easy follow-up.

      Organization address book

​​A cloud address book based on organizational relationships, you can find the colleagues you want to contact anytime, anywhere, and with you

      Application/Job

The applications you need are (will) be here

Highlights of UFIDA Mac Software

      1. Customer support

Support customers to initiate chat at any time.

During the process of browsing the website, customers can initiate a conversation at any time, install the software on multiple websites, and contact more customers.

Exchange interactive exchanges with website visitors

​ ​ Take the initiative and invite customers to join the chat.

​ ​ Send automatic greetings to tell customers you are ready to provide support and help.

​ ​ Obtain customer reviews and use feedback information to continuously improve service quality

                                                                                                                                                                                                                                              With With the rating of each chat, find out where you can improve your customer service.

​Winning a good reputation with quality service

         If a customer is satisfied with your service quality, they can easily post their satisfactory experience to social media with one click on the "Share" button in the chat window.

​​Create a custom look and feel for your chat window

You can change the appearance of the chat window, such as adding a company logo and choosing custom colors.

      2. Agent support

Response speed is the top priority

The color of the customer circle is used to identify reception priority.

Resolve customer cases quickly and efficiently

​ Use built-in tools to create ultra-fast service.

See what customers are typing and prepare canned responses to quickly answer common questions before they receive a message.

Scroll up to view chat history

During the chat, click to scroll up to easily view the previous chat history.

Get the necessary background information to resolve customer cases.

Generating a ticket is the first step to achieving 24/7 support

                    In the event that you are unable to live chat, customers can contact you through tickets.

After you go online, you can answer all the questions raised by the customer immediately.

​ Use this software with familiar tools to get added value

​ ​ Use various integration options to pull customers directly from chat and add them to your CRM system.

It’s easy to connect other tools to the out-of-the-box integration.

Solve customer cases anytime, anywhere, in the office or on the road

Apps are now available for Windows, Mac, iOS, and Android to help you serve your customers anytime, anywhere.

      3. Manager support

Customer service status

It will be clear from now on

​ ​ Collects the most important statistics from the past 7 days to help you gain a clear understanding of the status of your support services.

Build and manage easily

Your support team

​​Create a new agent account, assign specific tasks to agents and arrange working hours.

Working with agents

Improve chat quality

Use performance statistics to test the service quality of your agents.

Utilize the chat supervision option to evaluate their performance and provide training and guidance in a real chat environment.

​ ​Clearly demonstrate work efficiency

Use detailed reports to measure customer service improvements and productivity. ,

Pocket UF Mac update log

      Developer GG said there are really no bugs this time~