Zuoyebang is a leading online education platform in China, with huge influence and user scale. Zuoyebang not only provides a wide range of learning tutoring services for primary and secondary school students across the country, but is also committed to improving students' learning effects and experience through continuous innovation and optimization. It covers the entire schooling period from elementary school to high school, including mathematics, Chinese, English, physics, chemistry, biology and other subjects. Through intelligent learning tools and personalized learning plans, Homework Help helps students solve learning problems and improve learning efficiency. At the same time, Zuoyebang also provides a wealth of online courses and live classes, allowing students to study anytime and anywhere and enjoy high-quality educational resources. Next, let the editor of Huajun explain to you how to refund Zuoyebang and how to refund Zuoyebang!
first step
In the main interface of Zuoyebang APP, find and click the [My] button in the lower right corner to enter the personal center page.
Step 2
On the personal center page, slide down the screen, find and click the [Settings] button at the bottom. This will take you to the settings page.
Step 3
In the settings page, continue to scroll down or browse the options, find and click the [Customer Service Center] button. The customer service center is the main channel for handling user issues and applying for refunds.
Step 4
After entering the customer service center, you may need to select a specific service category to further locate the refund issue. If you purchased a live class, you can click the [Live Class] button. However, please note that some versions of the JobBang APP may not require this step, but provide an entrance to refund applications directly on the customer service center page.
Step 5
On the customer service center page, you can enter "refund" or related problem description through the input box, and then click Send. Customer service staff will receive your application and process it as soon as possible.
Step 6
According to the guidance of customer service, you may need to provide necessary information such as order number, course name, purchase time, etc. so that customer service staff can quickly locate and process your refund application.
Step 7
After submitting your refund application, Zuoyebang's customer service staff will review your application. If approved, the refund will be returned to your account according to the original payment method. It usually takes 3-7 working days for the refund to arrive, depending on your payment method and bank processing speed.
The above is what Huajun editor has compiled for you on how to refund Zuoyebang and how to refund Zuoyebang. I hope it can help you!
