From January 15th, train ticket change rules will be optimized

Time: 2024-01-12Source: InternetAuthor: GiuliaQ

      Starting from January 15, the railway department has optimized the rules for changing tickets.The scope of ticket changes has been expanded. Passengers can change tickets within the pre-sale period before driving and on the day after driving., will further facilitate passengers to purchase tickets and travel.

According to the Civil Code, Railway Law, Railway Passenger Transport Regulations, Railway Passenger Transport Tariff Rules and other regulations, railway transport enterprises shall clarify the rules and standards for ticket sales and changes. According to the current rules, train tickets can be changed to any train within the pre-sale period more than 48 hours before departure. If the train ticket is less than 48 hours before departure and after departure, the train can only be changed to a train before 24:00 on the departure date. After the implementation of the new regulations, the scope of ticket changes has been expanded. Passengers can change tickets within the pre-sale period before driving and on the day after driving. If more than 48 hours before driving, no change fee will be charged;If the ticket is changed less than 48 hours before departure or after departure, no change fee will be charged if the ticket is changed before the departure date (including the day), tickets changed after the departure date will be charged a change fee according to the processing time tiers. Passengers can check the specific change rules through the railway 12306 website and station announcements.

After the train ticket change rules are optimized, passengers will have more choices to change their tickets and it will be more convenient to adjust their itinerary. At the same time, the railway department reminded that the Railway 12306 website (including the client) is the only official online train ticket sales platform of China Railway and has never authorized any third-party platform to sell train tickets. Passengers who purchase tickets through third-party platforms will not only encounter "traps" such as surcharges and bundled sales services, but may also be at risk of leaking personal privacy information. Passengers please be sure to purchase tickets through official railway channels, look for the 12306 official website and the "Railway 12306" official APP, and confirm that the payee of the ticket is "China Railway Network Co., Ltd." to avoid subsequent refunds and changes. Unable to receive refund due items.

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