What should I do if the steam human-machine verification captcha response is invalid - how to apply for a refund on steam

Time: 2023-12-27Source: InternetAuthor: Huajun Information

​​​SteamAs the most famous gaming platform in the world, I believe many friends have been exposed to it. There are various types of game software on Steam for everyone to choose from, but you will encounter some problems more or less when using steam. Let me introduce to you some common steam problems and their solutions!

What should I do if the steam human-machine verification captcha response is invalid?

AppearsteamThe problem of invalid captcha response for human-machine verification may be caused by a variety of reasons. Here are some possible solutions:

1. Optimize the network environment: During the process of opening steam, you may encounter network problems that cause human-computer verification to fail. At this time, you can try to open Qiyou, search for "steam" and optimize it. This may solve the problem of invalid steam human-computer authentication captcha.

2. Remove redundant Internet devices: Sometimes too many devices connected to the same network may cause network congestion and affect the human-machine verification effect of Steam. In this case, you can try to remove other irrelevant devices to reduce network congestion and improve the effect of human-machine authentication.

3. Turn off the firewall: Firewalls and network security tools may interfere with Steam's authentication, causing captcha to be invalid. You can temporarily turn off the firewall or disable network security tools and then verify again.

4. Use your email address to recover your password: If you can log in normally through your steam-bound email address and the email address has not been maliciously unbound, you can try to enter the steam-bound email address and find the last email to reset your password (the sender is steam). support), click the link in the red circle, and the browser will open and automatically jump to the page below. The page has automatically filled in the account name (cannot be changed). Click Restore My Account to pop up the page to confirm whether it is in a safe state. Click After confirmation, the next step is the regular password reset process.

Editor's personal test: The fourth method is to jump to modify the information in the mailbox from the mobile phone, and there will be no invalid response.


​​​SteamHow to apply for a refund?

To make a refund on Steam, you can follow these steps:

​ ​ 1. Log in to your Steam account: Open the Steam client and log in to your account. Make sure you are using the account you used to purchase the game.

​ ​ 2. Access "Account Data": Click on your username in the upper right corner and select the "Account Data" option from the drop-down menu. This will take you to your Steam account’s settings page.

​​ 3. Select "View Purchase History": On the "Account Data" page, find the "View Purchase History" section and click the appropriate link.

​​ 4. Find the game you want to refund: On the purchase history page, find the game you want to refund. Click the "Request a Refund" option next to the game name.

​​ 5. Select the reason for the refund: Steam will ask you to select the reason for the refund. Select the appropriate option for your situation and provide additional instructions if needed.

​ ​ 6. Submit a refund request: After completing the selection of the reason for the refund, click the "Submit Request" button. Your refund request will be sent to Steam's support team for review.

​ ​ 7. Waiting for refund review: Once you submit a refund request, you need to wait for the Steam support team to review the request. Normally, the review process may take a while, so please be patient.

​ ​ 8. Receive a Refund: If your refund request is approved, the refund amount will be credited back to your Steam Wallet or original payment method, depending on your purchase method and region.

Please note that under normal circumstances, you can apply for a refund within one month of game purchase and if you play the game for less than two hours. Moreover, the amount of a successful refund is not available for 1-7 days.

Steam

The above is the tutorial guide brought to you by the editor. If you have other questions, please pay attention to Huajun Software Park!

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