Printers are indispensable machines for office work. Recently, a user had garbled characters when printing a test page under XP system. Why can't the printer print the test page? There are many reasons, let’s analyze them one by one below.
Method/steps:
1. Is the printer cable interface loose?
This is the simplest situation. Just check the printer data communication connection and check whether the printer connection cable interface is loose. If a new cable is available, try plugging it in with a new one, or connect the printer to another computer for testing. After completing these steps, if the printer still cannot connect to the host, you should consider other problems.
2. Is the computer infected?
How to determine if the fault is caused by a virus? Just find a virus-free system disk and start the computer from drive A. Check whether the printer and host can be online at this time. If you can connect normally, it is most likely caused by some kind of virus that can attack computer hardware. You can run anti-virus software such as Kingsoft Antivirus for anti-virus processing and the fault can be eliminated.
3. Is the printer set as the default printer?
If the printer is not the default printer, it will cause an inability to print. The steps to set the printer as the default printer are as follows: 1. Click the Windows "Start" menu, point to "Settings", click "Printers" to open the "Printers" window. 2. Right-click the printer icon, the system will pop up the quick menu, and click "Set as Default".
4. Printer port setting error
Incorrect printer port settings are also one of the reasons why the printer cannot print.
The repair steps are as follows:
(1) In the "Printer" window, right-click the printer icon, and then click "Properties";
(2) Click the "Detailed Information" tab, and in the "Print to the following port" box, make sure the printer is set to the appropriate port. The most common port setting is "LPT1", there are also printers that use USB ports.
5. The printer network printing IP address is incorrectly filled in.
Check whether the printed IP address is written correctly. If it is incorrect, change it to the correct one. Another situation is that the IP address conflicts with the computer address. After changing the computer address to another IP address, the printer can print normally.
6. The printer prints out garbled characters.
This situation usually occurs because the driver selection is incorrect. Just change it to the correct print driver.
The above is the solution to the problem that the printer cannot print the test page under the XP system. You can check the causes of the fault one by one. If there are no problems in the above situations, the test page can be printed normally.