Taobao APP is a comprehensive online shopping platform under the Alibaba Group. It is not only the largest in Asia, but also one of the well-known e-commerce platforms in the world. The Taobao APP integrates several important shopping brands and services under the Alibaba Group, including but not limited to Tmall, Juhuasuan and Taobao Mall (now collectively referred to as part of the Taobao platform). Next, let the editor of Huajun explain to you how to complain about Taobao sellers on Taobao app and how to complain about Taobao sellers on Taobao app!

first step

After logging in, click the "My Taobao" icon in the lower right corner of the Taobao APP homepage to enter the personal center page.

Step 2

On the "My Taobao" page, find and click the "My Order" option to enter the order management page.

Step 3

On the order management page, find and select the order you want to complain about. If the order you want to complain about has been successfully traded, you can find it on the "All Orders" page or the "Completed Orders" page.

Step 4

Click the details page of the selected order, then scroll down to the bottom of the page, find and click the "Report Seller" icon.

Step 5

After entering the complaint seller page, the system will ask you to select the reason for the complaint. Please select the most appropriate reason for your complaint based on your actual situation, and you may be required to fill in some additional information or upload relevant evidence (such as product images, transaction records, communication records with the seller, etc.). Once filled out, double check to make sure all information is accurate and complete, then click the "Submit" button to make your complaint.

Step 6

After submitting a complaint, the Taobao platform will verify and handle it. Processing times may vary depending on the situation, but the platform will provide results as quickly as possible. You can check the progress and results of your complaint through Taobao's "Customer Service Center" or "My Complaints" page.

The above is how the Taobao app can complain about Taobao sellers and how the Taobao app can complain about Taobao sellers compiled by Huajun editor for you. I hope it can help you!